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Research 101

Almost all teams within an organization conduct some form of customer research, even if they don’t explicitly call it that. Tips and tricks for the folks trying to drive their team, product, or company to a better place through the power of customer understanding.

9 articles - 57 minutes total reading time
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Analysis & MethodsConversations
Research participants: What does good look like?
Eric Lutley with Jess Nichols
Illustration of Dovetails's Jess Nichols and Academy Xi's Eric Lutley sitting down to chat about qualitative research.
Leverage tested research conversations techniques and maximize the output and potential for insights.
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Conversations and commentary on research, delivered monthly.

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Analysis & MethodsScaling ResearchTeam CollaborationConversationsProduct & Company
Curated in Sydney and consumed globally: Method in Madness explores the craft and challenges of understanding people while working in the madness of organizations worldwide.
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