Research 101

Almost all teams within an organization conduct some form of customer research, even if they don’t explicitly call it that. Tips and tricks for the folks trying to drive their team, product, or company to a better place through the power of customer understanding.

11 articles - 73 minutes total reading time
Analysis & MethodsConversations
The 2021 ultimate guide to UX/UXR resources
Liz Ross with Sean Bruce
Analysis & Methods
A guide to running unmoderated usability tests
Mathilde Dongala
Analysis & MethodsConversations
Using qualitative research to make an impact
Eric Lutley with Jess Nichols
Analysis & MethodsConversations
Research participants: What does good look like?
Eric Lutley with Jess Nichols
Analysis & MethodsScaling Research
Tips for having research conversations
Jess Nichols
Scaling Research
11 common challenges you face as a researcher
Jess Nichols
Analysis & Methods
The qualitative research process, end-to-end
Jess Nichols
Team Collaboration
How to become a user experience researcher
Jess Nichols
Analysis & Methods
What is a user researcher and what do they do?
Jess Nichols
Scaling ResearchConversations
The ultimate list of UX and user research podcasts
Lucy Denton
Analysis & MethodsTeam Collaboration
7 awesome books to read when starting out in user research
Lucy Denton

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