A new way to tell stories with video highlights and transcription
Learn more →


Articles on research, design, startups, engineering, and more



Introducing a new way to tell stories – with video and transcription

Transform your interviews and usability testing recordings into accurate transcripts, and create engaging video highlights of key moments to share with your team.

Maintain context: minimize notes, tags, and insights

Minimize notes, tags, and insights to keep them at hand as you move across Dovetail.

Copy and move notes, tags, and insights between projects

Now you can copy and move your research data between projects to help reorganize your work.


Create global tags that span projects with extensions

Create, maintain, and contribute to a set of ‘global’ tags across projects and build a shared knowledge base by contributing to broader themes. Great for tracking personas, key tasks, core features, and more across projects.


Categorize research insights with fields

Fields are now available on your insights. Easily categorize and retrieve research findings by filtering with fields.

Our first hackathon

We ran our first 30-hour hackathon just before Christmas, and it was a huge success, with nine projects across the company.

Renaming Discover to Home and making it more relevant

Our product homepage now has quick links to get to projects you’re working on, and a way to filter the feed to things that are relevant to you.

Improved tagging, bulk editing, tag merging, and performance

We’ve made a number of updates to improve usability and performance, and made workflows like bulk editing and merging tags with drag and drop easier.

Capture structured data on notes with fields

Have a field day with fields – a new way to capture structured attributes on your notes in Dovetail and segment your highlights by their values.

Collaborate on user research and insights with @mentions and comments

Now you can @mention admins, users, and viewers to tag them in your data and insights, and post comments to start a discussion.

See all of your highlights in a spreadsheet-like view

Refactor, organize, and interpret highlights and tags across interviews, participants, survey answers, and any other unstructured data set.

We’ve overhauled search and now it’s better than ever

Dovetail’s global search is now easier and faster to use than ever before, empowering you and your colleagues to rapidly search through all the customer research you’ve ever done.

Stay on top of new insights across the org with Discover

Discover is the first step in a set of features to improve discovery and collaboration of user research across organizations.

Better navigation and layout options in Dovetail

Our new modal dialogs, horizontal formatting toolbar, resizable tag gutter, full width mode, and more make navigating Dovetail even faster.

Add more hierarchy in a project with multiple boards

Multiple boards introduces another level of hierarchy in projects and gives you a new way to organize your data. Kinda like sheets in a spreadsheet.

Visualize your user research with our new pie chart, treemap, and radar chart!

We’ve overhauled charts inside a project with three beautiful new visualizations, new metrics, hover tooltips, shiny animations, and improved legend usability.

Set global user access roles to control permissions

You can now set people as Admins, Users, or Viewers at the workspace level. Admins can manage the workspace and edit content, Users can edit content, and Viewers only have ‘read-only’ access to all projects.

Describe your project with our new project readme

Projects now have a place for you to provide an overview for newcomers. Add your goals, hypotheses, research plan, or any other information.

Share published insights with people who don’t have a Dovetail account

Insights public access is here! Share published insights with people who don’t have a Dovetail login, for example clients or stakeholders. All you need to do is just share a link.

Switch between multiple workspaces using a single user account

You can now belong to multiple workspaces at once without needing a separate user account. This new feature is great for agencies / consultants who work with lots of clients!.

Summarize and share research findings with your team using our new insights feature

Summarize user research insights with embeddable references, present insights on the big screen with presentation mode, and share findings with stakeholders and clients.

February and March update – new insights, starred highlights, editor enhancements, and more

We have been busy (as usual!) releasing a lot of new features, improvements, and fixes to Dovetail like new insights, starred highlights, new editor shortcuts, and more.

Introducing the new Dovetail — updated navigation, new features, and a new logo

We’re thrilled to introduce you to the newer, faster, and more intuitive Dovetail, available to all customers right now.

Looking forward to 2019—our goals and our plan to get there

2019 is all about nailing our core and scaling to become the obvious user research platform for businesses. Read on to learn about what we’re focusing on to make that a reality.

Reflecting on 2018 — what we achieved, learned, and struggled with while starting our startup

12 months ago, Dovetail was a brand new product with a handful of features and users. Now we have hundreds of happy customers and thousands of active users. Here’s our year in review.

New access controls help you manage who can view and edit research projects

This week we released our new project access controls to give users more control over who can view and edit projects. This feature is available now for customers on all plans except our Starter plan.

Announcing full-text global search with querying

Search all of your notes, tags, insights, and highlights. Refine your results with our powerful new query language, released today.

Dovetail now supports images and files with drag and drop

Drag and drop images, audio, video, and other file types into notes, tags, and insights in Dovetail.

Announcing automatic sentiment analysis at the sentence level

In Dovetail, we analyze the sentiment of sentences, rather than a roll-up of the whole document. This allows for much more granularity, and highlights core pain points or compliments hidden in the document.

Our new charts help you measure your tagging over time

This week we launched our brand new charts which help designers, product managers, and researchers combine the power of Dovetail’s qualitative tagging with a quantitative visualization over time.

Use our Zapier integration to import data from over 750 apps

We’ve collaborated with Zapier to provide a great embedded experience to connect hundreds of apps to Dovetail.

Dovetail awarded Jobs for NSW startup grant to fund automated analysis features

Dovetail has been awarded a $25,000 Minimum Viable Product grant from Jobs for NSW in Sydney, Australia. We’re putting this funding towards a product development investment in automated analysis features.

Interview with Siftery

Kevin William David from interviewed me to talk about Dovetail, how we’re different, and some of our challenges. This post originally appeared on and is re-published here with their permission.

Try now for free

Try free for 7 days

Trusted by companies likeSee all →


Data analysisResearch repositoryCollaborative researchVideo and transcriptionCustomersIntegrationsPricing

© Dovetail Research Pty. Ltd.

Made in Australia