Blueprints

NPS response analysis

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The Net Promoter Score (NPS) is a loyalty metric that aims to quantify the likelihood of someone recommending a company, product, or service, to a friend or colleague.

This template in provides a structure to analyze the qualitative responses captured from NPS surveys. With Dovetail, you tag and create highlights across all your NPS responses to make sense of the key themes, trends, and patterns.

Dovetail
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Kai Forsyth
Product Manager
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