Data Analyst (Growth)

We believe customer obsession builds the best products, so our mission is to ‘enable product teams to make better decisions through the power of customer understanding’. We think what we’re building is an exciting, brand new category of software. Our product-led growth strategy has seen us expand to thousands of customers like VMware, Shopify, GitLab, Porsche, Canva, and more.

Dovetail is growing rapidly and we’re looking for our first data analyst to push forward how our teams use and leverage data to inform product development, our go-to-market model, and scale our data function as we grow throughout 2022 and beyond. This role sits within our growth team and you’ll work closely with the team to identify opportunities to make impactful improvements for our customers and business.

We’re all about taking big bets, sweating the details on delightful experiences, and tackling ambitious technical and business challenges, so there’s a huge opportunity for your work to have a massive impact and for you to develop insight into all of the pieces that go into scaling revenue at a high-growth software company.

Who you’ll work closely with

Kai Forsyth
Revenue Operations Lead
David Richard
Senior Software Engineer

What you’ll do

As the first Data Analyst at Dovetail, you will:

  • Promote data understanding across Dovetail. You’ll establish close relationships with other teams to truly democratize data understanding and access. You’ll educate teams on how to self-service data, ask the right questions, and how to leverage data to inform decisions and opportunities in their teams.

  • Establish dashboards and reports. You’ll collaborate with other teams across Dovetail to develop queries, build reports and dashboards to visualize analysis and insights (we use Metabase).

  • Own our data warehouse and analytics lifecycle.

    You’ll work with our infrastructure team to maintain our data warehouse, and work with the engineering team to ensure the consistent, quality, and reliable implementation of our analytics data lifecycle (we use Segment) within the product.

  • Write quality code and data queries. You’ll craft code consistent with our guidelines and standards for a high-scale database environment. You’ll assist in optimizing the team to continually improve these standards as they relate to data and analytics through code review, pair programming, technical planning, and more.

  • Explain trends and opportunities backed by data. You’ll identify and speak to potential opportunities for growth or improvement, and data caveats for descriptive, diagnostic, predictive (including forecasting), and prescriptive data analysis.

  • Join our growth team. As our first data analyst, you’ll sit within our growth team and partner closely with the team to help leverage data to inform projects that drive revenue, new customers, retention, and/or engagement.

Check out all the fun we had on our Queenstown retreat

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Your background

  • Strong competency with SQL. You’re fluent in SQL within analytical data warehouses (we use PostgresSQL) and in business intelligence tools (we use Metabase). You must be able to write complex SQL including multi-table joins, grouping and aggregation, common table expressions, and conditional filters.

  • Demonstrated analytical experience. You have analytical experience with one or more of the following business subject areas: marketing, finance, sales, product, customer success, customer support, or engineering. You have experience working across complex and diverse data sources across the business.

  • Background in mathematics or statistics. A solid foundational grounding in these areas, and/or a bachelor’s degree with a STEM focus is a plus.

  • Experience defining and measuring goals. You have demonstrated ability to define, design, and develop goals, KPIs, or OKRs, related to one or more business subject area.

  • You are pragmatic and flexible. Like your new teammates, you’re used to doing what’s necessary to get the job done. You’ll need to be comfortable with ambiguity, be resourceful to solve problems and be able to adjust to shifting deadlines and project goals.

  • Excellent, concise communicator. You can easily convey your thoughts, opinions, and feelings with your product team and have the ability to articulate effort vs impact tradeoffs.

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Sydney, Australia
Full time
Sales
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Benefits

Competitive salary and equity for all

12 weeks equal paid parental leave

KitKat days, extra paid leave to take a break

Personal learning and development budget

Flexible working hours & work / life balance

Great office complete with pool table and lounge

Monthly social events and annual retreats

Dog friendly – bring your pooch to work

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