Senior Visual Designer

We believe customer obsession builds the best products, so our mission is to ‘enable product teams to make better decisions through the power of customer understanding’. We think what we’re building is an exciting, brand new category of software. Our product-led growth strategy has seen us expand to thousands of customers like VMware, GitLab, Porsche, Canva, and more.

We’re all about sweating the details on delightful experiences, tackling ambitious challenges, and delivering customer value and we’re now looking for a senior visual designer to join the creative team, and help us take our website, campaigns, and digital properties to the next level. These are fundamental to acquiring new customers, educating the market on the research craft, and delivering self-service customer support. As our brand and marketing activities ramp up and our business continues to scale globally, we need someone to join the team who can play a critical role in helping us evolve the way we show up as a brand digitally.

• Execute on design projects. We’re a small team so we expect you to be hands-on, helping to build and evolve our digital marketing properties including our website, blog, landing pages, help center, and email. You are skilled in organization and can prioritize and adhere to deadlines.

• Support the creative team. While you’ll be self-sufficient, you’ll also be happy to take direction. You’ll join a small team of visual designers & illustrators and collaborate closely with the rest of the marketing and product teams to understand the customer, our product, strategy, and business objectives.

• Design with our customer’s experience in mind. You’ll take a customer-centric approach to creating high-quality web designs, campaigns, email templates, social posts, and events assets.

• Help maintain our brand system. You’ll work with our team to maintain and improve our brand guidelines including logo usage, color, typography, the grid system, icons, navigation, form elements, banners, page layouts, page flows, widgets, and more.

• Contribute to evolving our visual design language. Working with our creative, marketing and product teams, you’ll shape, develop, and experiment with our visual identity while maintaining a cohesive visual experience for customers across multiple web properties. This includes color, imagery, illustration, iconography, typography, graphic design, and more.

• Demonstrable digital web design experience. You should be familiar with the entire website design process, including everything from establishing an IA to pixel-perfect mocks for both web and mobile, along with experimenting with new tooling and skills.

• Experience getting technical with developers. You’ve worked closely with developers to implement your designs, whether that’s using the Chrome inspector to provide feedback; exporting SVG files in a developer-friendly way; or thinking through a component architecture and translating a typography system to CSS.

• An extremely high attention to detail. One of our values is ‘if we do it, we nail it.’ You have a high-quality bar and strive to maintain an excellent, pixel-perfect level of detail and consistency across all brand and marketing activities.

• Experience working on marketing campaigns. You enjoy contributing your ideas to workshops, brainstorms and ideation sessions. You’ve worked on campaigns from conception to rollout, across various channels.

• Practical design tool skills. You’re familiar with digital tools like Figma, Sketch, and Adobe Creative Cloud. For bonus points you know how to write some HTML and CSS, and for even more bonus points, you know have familiarity with After Effects.

• Experience collaborating with others. You have a proven ability to communicate and influence creative decisions while welcoming cross-functional collaboration. You’re comfortable managing incoming requests and feedback from the business.

• Excellent communication. Skillful, concise communication so you can easily communicate visual concepts and rationalize your decisions. Be able to convey your opinions to the team, including founders (one of them is a designer!).

At Dovetail, we’re passionate about building and fostering an environment where every team member feels supported and valued. We celebrate individualism, welcoming everyone to show up as their authentic selves every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an under-represented group. Please take a peek at Dovetail’s commitment to Program 50/50 and hear why we’re officially a Great Place to Work on our careers page for more info!