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Enterprise

Scale customer knowledge

Empower everyone to make better decisions and move work forward with the platform trusted by Fortune 500 companies.

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Atlassian
Canva
Datadog
Intel
Maersk
Porsche
Universal Music
VMWare

Unlock the potential of customer research, at scale

Keep institutional customer knowledge within your company, not scattered across tools and departments, even when people leave.

Integrated with your corporate identity

Bring your directory or identity provider to integrate directly with Dovetail. Delegate authentication and provisioning to your source of truth to increase security and onboard employees faster.

Read the docs

Enterprise-level security

Have confidence with security features, controls and compliance that you expect from enterprise-grade platforms. We employ industry-standard practices and organization controls to safeguard your data.

See security page
Illustrated character protecting secured data with a shield and key.

SOC 2 Type II

We have received our SOC 2 Type II report demonstrating that Dovetail has the appropriate controls in place to mitigate risks related to security, availability, and confidentiality.

More on SOC 2
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HIPAA

We have received our security risk assessment confirming that the manner in which healthcare data is stored and processed in Dovetail's HIPAA solution is compliant with the standards set out in HIPAA.

More on HIPAA

Scale the impact of research across departments


Manage how research is stored, accessed, and shared


Onboard your entire organization with single sign-on


Manage your research in a compliant way

Enterprise features

Shield
SOC 2 Type II

Established mitigation of risks related to security, availability, and confidentiality.

Login
OpenID-based SSO

Single sign-on support via OpenID Connect, available in leading identity providers.

Realtime
JIT provisioning

Leverage domain-restricted sign up to provision user accounts as they need access.

Globe
Domain allowlisting

Restrict user provisioning to verified email addresses at your approved domains.

Lock
Access control

Control who can manage, view, and edit projects with granular project permissions.

Users
Managed users

Ability to provide and revoke access to roles, and manage active user sessions.

Key
Encryption in transit & rest

All data is encrypted in transit via TLS 1.2 and at rest with AES-256 encryption.

European union
GDPR-ready

Dovetail adheres to the EU’s GDPR legislation on storage and deletion of user data.

Case studies

Learn how customers of all sizes and industries get value from Dovetail.

Canva Pro Any Device
canva-leftalign

The research specialty at this online design and publishing tool uses Dovetail to achieve their mission of empowering the world to design.

Read story
SafetyCulture front door
SafetyCulture

Dovetail helps the product team at this global tech company to stay true to their value of holding the customer at the heart of everything they do.

Read story
DoubleCheck hero
DoubleCheck logo

The team at this win/loss analysis provider use Dovetail to help their clients better understand why they win some deals and lose others.

Read story

Pricing

Enterprise

All the security and support you need to scale research across your organization

Includes all our products

Markup Team
Playback Pro
Backstage Pro
Includes

Security reviews

Email support

Single sign-on (SSO)

Help center knowledge base

Plus Enterprise-only features

Custom contract & invoicing

Priority support

Dedicated success manager

Onboarding & training

Uptime SLAs

Enterprise

All the security and support you need to scale research across your organization

Includes all our products

Markup Team
Playback Pro
Backstage Pro
Includes

Security reviews

Email support

Single sign-on (SSO)

Help center knowledge base

Plus Enterprise-only features

Custom contract & invoicing

Priority support

Dedicated success manager

Onboarding & training

Uptime SLAs

HIPAA add-on

Controls for those who operate in healthcare and work with protected health information

BAA contract engagement

HIPAA-ready workspace

Workspace controls to manage PHI

HIPAA add-on

Controls for those who operate in healthcare and work with protected health information

BAA contract engagement

HIPAA-ready workspace

Workspace controls to manage PHI

Estimate your bill
$4,200
USD per month
billed yearly ($50,400)
Avg. $210 / user / month
for 20 users
Estimate your bill
$4,200
USD per month
billed yearly ($50,400)
Avg. $210 / user / month
for 20 users
How many users do you have?
Viewers are always free!
Add-ons
HIPAA
$31,200 / year
Tiered pricing
User 21 — 100$960 / user / year
/ year
User 101 — 250$840 / user / year
/ year
User 251 — 500$720 / user / year
/ year
User 501 +$600 / user / year
/ year
How many users do you have?
Viewers are always free!
Add-ons
HIPAA
$31,200 / year
Tiered pricing
User 21 — 100$960 / user / year
/ year
User 101 — 250$840 / user / year
/ year
User 251 — 500$720 / user / year
/ year
User 501 +$600 / user / year
/ year

Scale your research with Dovetail for Enterprise

Get in touch with our team to learn more about our Enterprise plan

Talk to sales
Get started, free forever

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A few of our customers

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Atlassian
autodesk
canva
gitlab
glossier
shopify
universalmusic
vmware
Products

PlaybackMarkupBackstageEnterpriseIntegrationsPricing