Scale customer knowledge
Empower everyone to make better decisions and move work forward with the platform trusted by Fortune 500 companies.
Unlock the potential of customer research, at scale
Keep institutional customer knowledge within your company, not scattered across tools and departments, even when people leave.
Integrated with your corporate identity
Bring your directory or identity provider to integrate directly with Dovetail. Delegate authentication and provisioning to your source of truth to increase security and onboard employees faster.
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Enterprise-level security
Have confidence with security features, controls and compliance that you expect from enterprise-grade platforms. We employ industry-standard practices and organization controls to safeguard your data.
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SOC 2 Type II
We have received our SOC 2 Type II report demonstrating that Dovetail has the appropriate controls in place to mitigate risks related to security, availability, and confidentiality.
More on SOC 2
HIPAA
We have received our security risk assessment confirming that the manner in which healthcare data is stored and processed in Dovetail's HIPAA solution is compliant with the standards set out in HIPAA.
More on HIPAA
Scale the impact of research across departments
Manage how research is stored, accessed, and shared
Onboard your entire organization with single sign-on
Manage your research in a compliant way
SOC 2 Type II
Established mitigation of risks related to security, availability, and confidentiality.
OpenID-based SSO
Single sign-on support via OpenID Connect, available in leading identity providers.
JIT provisioning
Leverage domain-restricted sign up to provision user accounts as they need access.
Domain allowlisting
Restrict user provisioning to verified email addresses at your approved domains.
Access control
Control who can manage, view, and edit projects with granular project permissions.
Managed users
Ability to provide and revoke access to roles, and manage active user sessions.
Encryption in transit & rest
All data is encrypted in transit via TLS 1.2 and at rest with AES-256 encryption.
GDPR-ready
Dovetail adheres to the EU’s GDPR legislation on storage and deletion of user data.
Case studies
Learn how customers of all sizes and industries get value from Dovetail.
The research specialty at this online design and publishing tool uses Dovetail to achieve their mission of empowering the world to design.
Dovetail helps the product team at this global tech company to stay true to their value of holding the customer at the heart of everything they do.
The team at this win/loss analysis provider use Dovetail to help their clients better understand why they win some deals and lose others.
Pricing
Enterprise
All the security and support you need to scale research across your organization
Security reviews
Email support
Single sign-on (SSO)
Help center knowledge base
Custom contract & invoicing
Priority support
Dedicated success manager
Onboarding & training
Uptime SLAs
Enterprise
All the security and support you need to scale research across your organization
Security reviews
Email support
Single sign-on (SSO)
Help center knowledge base
Custom contract & invoicing
Priority support
Dedicated success manager
Onboarding & training
Uptime SLAs
HIPAA add-on
Controls for those who operate in healthcare and work with protected health information
BAA contract engagement
HIPAA-ready workspace
Workspace controls to manage PHI
HIPAA add-on
Controls for those who operate in healthcare and work with protected health information
BAA contract engagement
HIPAA-ready workspace
Workspace controls to manage PHI
billed yearly ($50,400)
for 20 users
billed yearly ($50,400)
for 20 users
Scale your research with Dovetail for Enterprise
Get in touch with our team to learn more about our Enterprise plan