As organizations grow, a “customer understanding gap” develops between those exposed to customers regularly (like user researchers, product managers, designers, sales folks, frontline support, and more) and those who are not. Closing this gap is crucial so that everybody in an organization has customer knowledge available at their fingertips. It enables faster, better decisions and drives empathy with customers, ultimately resulting in better products and services for the world.
So how do you close the customer understanding gap?
Join us to learn:
How to solve the key challenge of centralizing data and insights
How to effectively disseminate customer research across your organization.
How our new Stories feature gets your whole team involved in consuming insights through beautiful, engaging reports.
Have questions? Great! We'll answer your questions live.