Dovetail has three pricing plans you can subscribe to. Check out the pricing page on our website or the plans page in-product for details on each plan.
You can upgrade to a paid subscription at any time during your free trial, or at any time after your free trial has expired. You can also manage your subscription, update your credit card, change the billing email address, switch your billing interval, and more.
Here’s what you need to know about our paid subscriptions:
To upgrade your team to a paid subscription:
You can upgrade or downgrade your plan, switch your billing interval, or your payment method from the subscription management screen.
Note: We will prorate the difference if you decide to change your plan in the middle of a billing period. For example, if you upgrade to a new plan, you’ll need to pay more to make up the difference. If you downgrade, we’ll use any existing credit.
A summary of any proration will be shown at the bottom of the subscription page:
To manage your subscription:
If you’ve set your subscription payment method to ‘pay by card’, then we’ll charge the card on file at the start of each billing period (month or year). Please ensure your card details are kept up to date and that you have sufficient funds.
To update your card details:
Customer details includes your organization name, billing email, and country. This information is used for tax purposes and the email address is where payment receipts, pricing updates, and other important announcements are sent.
To update your customer details:
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