You can modify your credit card, change where receipts are sent, and switch to annual billing directly in Dovetail without having to contact us.
When you decide you’d like to upgrade to a paid subscription, you can choose to pay once every month or once every year (annual billing). When you make a payment, you’re paying for that period in advance.
To upgrade and add a credit card:
When you add a new credit card, we’ll delete your old card, and your new card will be charged at the start of the next billing period.
To change your credit card:
The team billing email is the contact person for payment receipts, pricing updates, and other important announcements.
To change your billing email:
If you’re on a monthly plan and would like to simplify your payments, feel free to switch from monthly to annual billing.
When you switch, we’ll charge you for a year’s subscription minus the cost of any remaining days left in the current billing period. Please note that only team admins can switch from monthly to annual billing.
To switch from monthly to annual billing:
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