Manage your subscription
Update your subscriptionUpdate your credit cardUpdate your customer detailsCancel your subscriptionDownload invoices and receipts
More articles
Help homePurchasing & billingManage your subscription

Cancel your subscription

You can cancel your subscription at any time.

Before you cancel, we’d love it if you could get in touch with us to see if we can help with anything or resolve any issues. You can cancel your subscription at any time by clicking Cancel in the Subscription Actions (···) on the billing page.

Note: When you cancel your subscription, you’ll still have access to Dovetail for the remainder of any billing period you’ve paid for. Per our Customer Terms of Service, we will not refund any remaining time in your billing period.

A few more things to note:

  • We’ll maintain your data for at least 30 days after cancellation.

  • During this 30 day download period, we’ll provide you with the ability to download and export your data.

  • After this 30 day download period, we have no obligation to maintain or provide you with your data, and may delete it.

  • If you do choose to subscribe again, the price may have changed.

Please read our Customer Terms of Service for more information.

Was this article useful?
Related articles
Legal and privacy
Customer Terms of Service
Purchasing & billing
Upgrade your trial
Benjamin Humphrey
Co-founder / CEO
Kai Forsyth
Product Marketer
Article info
Last updated 10 July 2020
1 min read

Get help

Can’t find what you’re looking for? Search through our articles or contact our support team and get a response within 24 hours.

Get help