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Receive emails from us

1 minute read
Last updated July 20, 2018

Not receiving our emails? In the past, we’ve found this is usually caused by aggressive security firewalls or spam filters. Try these steps:

  1. Check your email spam folder.
  2. Add hello@dovetailapp.com as a contact in your address book.
  3. Whitelist mail.dovetailapp.com and dovetailapp.com.
  4. Send a test email to hello@dovetailapp.com and say hello.
  5. Resend the confirmation email or ask to be re-invited.

If you still can’t receive our emails, you may need to contact your organization’s IT team and ask them to whitelist mail.dovetailapp.com and dovetailapp.com in the organization’s security firewall and spam filter.

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