You can export your notes from Lookback into Markup for analysis, however unfortunately export is only available for those on a Lookback Pro or Enterprise plan.
For each session recording in Lookback:
Click the Export button.
Choose Export notes as CSV.
Lookback should start to download a CSV file that includes your notes.
Once you have your CSV file from Lookback, you can import this file to create new notes in Markup. Inside a project, click a Notes view, then:
Click Create notes from a spreadsheet.
Choose the .csv file you downloaded from Lookback.
You can then map any columns from Lookback as a title for your notes, along with any additional fields.
Was this article useful?
Add structured data with fields
Revenue Operations Lead
Can’t find what you’re looking for? Search through our articles or contact our support team and get a response within 24 hours.