Import from other tools

Import Zoom cloud recordingsImport files from Google Drive
Connect your Google AccountImport files into DovetailDisconnecting your Google AccountTroubleshooting your Google Drive imports
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Import files from Google Drive

Connecting your Google Account to Dovetail enables you to import files (including Google Meet recordings) directly into Dovetail.

Connect your Google Account

To connect your Google Account:

  1. Click your profile photo in the top right of the screen.

  2. Click Profile.

  3. Click Google Drive.

  4. Click Set up Google Drive.

  5. Log in with your Google Account details.

  6. Review requested permissions.

  7. Click Allow.

When you connect Google Drive to Dovetail, you will grant Dovetail access to see your primary Google Account email address, associate you with your personal info on Google, see and download all your Google Drive files as well as the names and emails of people you share files with. We use this information to display and import your Google Drive files to Dovetail, and to link your Google Account with Dovetail.

Dovetail's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Any information received from your Google Account is also handled in accordance with our Privacy Policy.

Import files into Dovetail

Once you have connected your Google Account, you can import files into Dovetail where they can be stored and viewed by your team. Google Drive files can be added to any project readme, note, tag description and insight.

Once connected to Google Drive, to import your files:

  1. Open the project readme, note, tag, or insight you want to add the file to.

  2. Click the Google Drive icon in the editor toolbar, or click the Google Drive button at the bottom of a note.

  3. If you've imported a Google Meet recording, you can then follow the steps to transcribe your video.

At this stage Google Drive file types, such as Google Sheets and Google Docs, are not supported.

Disconnecting your Google Account

If you wish to disconnect Google Account from Dovetail:

  1. Login to your Google Account and navigate to the account security page.

  2. Click Manage third-party access, then find Dovetail under Third-party apps with account access.

  3. Click the Dovetail.

  4. Click Remove access.

When you disconnect Dovetail, we will no longer have access to your Google Drive files or your Google Account information. Any files that you have imported into Dovetail before disconnecting will not be deleted and will remain in Dovetail.

Troubleshooting your Google Drive imports

If you are importing a file from Google Drive that has been shared with you by another owner, please be aware of the file access permissions.

In Google Drive, there is an option for owners to prevent people from re-sharing, downloading, printing, or copying the file or changing access permissions. Unfortunately, this will also prevent the file from being successfully imported into Dovetail if you do not have the correct access.

To troubleshoot this, file access permissions will need to be amended by the original file owner. To amend a file's access permissions for a viewer or commenter on Google Drive:

  1. Log in to Google Drive account.

  2. Select one or more files you want to amend access permissions for.

  3. Right-click on file and in menu click Share.

  4. In the top right corner, click Settings.

  5. Check box Viewers and commenters can see the option to download, print, and copy.

  6. Click Save.

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Authors

Chloe Blattmann

Product Manager

Article info

Last updated 4 August 2021
3 min read

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