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Import data from UserTesting

Get your data from UserTesting into Dovetail in a few simple steps.

You can export data from UserTesting for analysis in Dovetail.

Export transcripts from UserTesting

If you use transcripts in UserTesting, these can be exported as a CSV file and imported into Dovetail for you to analyze.

From the Study view:

  1. Click Options.
  2. Click Export to Excel.

Export study transcript in UserTesting

From the Video player:

  1. Click the share / export icon in the video controls in the player.
  2. Click Export to Excel.

Export video transcript in UserTesting

UserTesting should start to download a CSV file with your transcripts.

Import transcripts into Dovetail

Once you have the CSV file of your transcripts from UserTesting, you can import this file to create new notes in Dovetail. Inside a project, click Data, then:

  1. Click Import.
  2. Click Create notes from a spreadsheet.
  3. Choose the .csv file you downloaded from UserTesting.

You can then map any columns from UserTesting as a title for your notes, along with any additional fields.

Download video recordings from UserTesting

You can also download video recordings from UserTesting and store these in Dovetail alongside your transcripts.

To download a video recording:

  1. Click the share / export icon in the video controls in the player.
  2. Click Download video.

Download video from UserTesting

Once downloaded, you can then upload your video to Dovetail.

More information

2 minute read
Updated 6 Feb 2020


Kai Forsyth

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