Connecting your Zoom account to Dovetail enables you to import cloud recordings directly into a note in Dovetail to transcribe and analyze with highlights and tags.
Connect your Zoom account
To connect your Zoom account:
Click your profile photo in the top right of the screen.
Click Set up Zoom.
Log into Zoom with your Zoom account details.
When you connect Zoom to Dovetail, you will grant Dovetail access to your individual user meeting recordings and your Zoom user details. We use this information to display and import your cloud recordings to Dovetail, and to link your Zoom user account with Dovetail.
If you're having trouble connecting the right Zoom account, please log out of Zoom in your web browser first and then follow the steps above.
Import recording into Dovetail
Once you have connected your Zoom account, you import recordings into Dovetail where it can be stored and played back by your team.
Once connected to Zoom, to import your cloud recording:
If you wish to disconnect Zoom account from Dovetail:
Login to your Zoom Account and navigate to the Zoom App Marketplace.
Click Manage, then Installed Apps, or search for Dovetail app.
Click the Dovetail app.
When you disconnect Dovetail, we will no longer have access to your cloud recordings or your Zoom user information. Any recordings that you have imported into Dovetail before disconnecting will not be deleted and will remain in Dovetail.
Troubleshooting your Zoom account
If you are using one Zoom account with other people in your organization, please ensure the account is connected to one Dovetail account only. If another person connects to the same Zoom account on that is currently connected to someone else, this will cause an error in the integration and break previous connections on Dovetail.
To reset the connection, you will need to disconnect your Zoom account from Dovetail. Once disconnected, please log back into your Dovetail account to reconnect your Zoom account.