Updated June 4, 20191 minute read

Unlock your account

Your account is locked after unsuccesful log in attempts.

Dovetail automatically locks user accounts after unsuccessful log in attempts or strange behavior. This is a security precaution to prevent brute-force attacks. If you think someone else is trying to gain access to your account, please contact us immediately.

To unlock your account:

  1. Visit the unlock page.
  2. Type your email address then click Send instructions.
  3. Check your email and click Unlock account.
  4. Log in to Dovetail, or change your password.

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