New!
A new way to tell stories with video highlights and transcription
Learn more →

Cancel your subscription

You can cancel your subscription at any time.

Before you cancel, we’d love it if you could get in touch with us to see if we can help with anything or resolve any issues. You can cancel your subscription at any time by clicking Cancel in the Subscription Actions (···) on the billing page.

Note: When you cancel your subscription, you’ll still have access to Dovetail for the remainder of any billing period you’ve paid for. Per our Customer Terms of Service, we will not refund any remaining time in your billing period.

A few more things to note:

  • We’ll maintain your data for at least 30 days after cancellation.
  • During this 30 day download period, we’ll provide you with the ability to download and export your data.
  • After this 30 day download period, we have no obligation to maintain or provide you with your data, and may delete it.
  • If you do choose to subscribe again, the price may have changed.

Please read our Customer Terms of Service for more information.

1 minute read
Updated 9 Mar 2020

Authors

Benjamin Humphrey
Kai Forsyth

Contact us

Can’t find your answer here? Get in touch with our support team.

Get in touch →

Slack

Join our Slack community to chat with us and hundreds of Dovetail users.

Join our Slack →

Twitter

Follow us for research and design articles, product updates, and more.

Follow us →

Try now for free

Try free for 7 days

Trusted by companies likeSee all →

shopify.comsquare.comsketch.comgitlab.comvmware.com

Product

Data analysisResearch repositoryCollaborative researchVideo and transcriptionCustomersIntegrationsPricing

© Dovetail Research Pty. Ltd.

Made in Australia