Pause your subscription

If you currently aren’t undertaking a lot of research projects and not making the most of your Dovetail subscription, you can pause your subscription for a flat rate of $10 USD / month.

Pausing your subscription will:

• Make all the content in your workspace read-only

• Keep your full access to search and export

• Allow you to continue to invite new users to read your research data

• Charge a flat rate of $10 USD / month to your credit card on file

Pausing your subscription

To pause your subscription:

• Navigate to your workspace billing settings.

• Click the Subscription Actions (•••) button.

• Click the Cancel action.

• Select Pause, and keep data.

Unpause your subscription

To unpause your subscription:

• Navigate to your workspace billing settings.

• Click Unpause workspace.

• Choose a plan that you want to upgrade your workspace to.

• Finish the steps to update your subscription.