Dovetail has taken steps to ensure the security of the physical office environment and continuity of business operations in the event of a disaster. Dovetail web application infrastructure, and customer data, is not located or stored within any physical Dovetail office environment.
Access to Dovetail's office is restricted using physical locks which only Dovetail employees can access. Dovetail's office remains locked throughout the entire day.
Dovetail's office environment also has security safeguards including:
Security alarms – the office building has motion alarms that alert building management who respond to alarms 24 hours a day, 7 days a week, 365 days a year.
Security video surveillance – the internal office entry / exit points and network room have continuous video surveillance. The office building has external video surveillance and an agreement is in place with building management to access surveillance footage in the event that it is needed.
Fire alarms and sprinkler system – fire alarms are installed throughout the office. Sprinkler fire suppression systems and extinguishers are in place.
All visitors must sign-in via Envoy and be escorted and supervised by Dovetail employee at all times.