Pricing model overview

Like many cloud products, our pricing model is based on seats (sometimes referred to as ‘per-user pricing’). You pay for the number of seats you need for people who contribute content to Dovetail. Read-only viewers are free. We chose this pricing model since it’s simple to understand and matches how most customers use Dovetail.

Learn more on our pricing page

Seats and user roles

A seat is a billing spot for an admin or a user. A seat is not for a specific user, and can be filled by any specific admin or user at any time. You can swap out who ‘sits’ in a seat as much as you like with no change to your bill. Seats are paid for in advance.

An admin or user is someone who can edit content in Dovetail. They will be managing the workspace and contributing and analyzing data. Admins and users are typically researchers, designers, and product managers. Admins and users require a seat.

A viewer is someone who doesn’t contribute content or analysis to Dovetail, like stakeholders, managers, clients, or other teams. Viewers have read only access and cannot edit anything. Viewers are free, and they do not require a seat.

Admins, users, and viewers all have a secure account to log in to Dovetail using their email address and password or OAuth2 via Google. Project access control can also be applied to admins, users, and viewers to restrict access to specific projects.

Accepted payment methods

We accept payments by credit card. Pay by invoice (via credit card or wire bank transfer) is available when making single payments above $2,400 USD. Check out How to pay for Dovetail for more information on making payments.