Managing notifications

Configure and view notificationsSet up desktop notificationsReceiving emails from Dovetail
Troubleshooting stepsTalk to your IT team

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Receiving emails from Dovetail

Not receiving our emails? This is usually caused by aggressive security firewalls or spam filters set up by your organization.

Troubleshooting steps

Follow these steps to see if you can resolve the issue.

  1. Check your email spam folder.

  2. Allow-list mail.dovetailapp.com and dovetailapp.com.

Talk to your IT team

If you still can’t receive our emails, you may need to contact your organization’s IT team and ask them to allow-list mail.dovetailapp.com and dovetailapp.com in the organization’s security firewall and spam filter.

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Authors

Liz Ross

Content Lead

Article info

Last updated 7 October 2020
1 min read

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