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Help centerSettingsArticle

Notification settings

Last updated4 March 2024
Read time2 min

Follow content and receive notification to keep updated on what matters most to you. View all notifications inside your workspace or receive notifications via email or Slack to help you stay up-to-date with new insights, project work, conversations, and completed actions in your workspace.


Table of contents


Set up project notifications

You can receive notifications for updates to specific projects in the workspace. Each project notification setting is individual to you, so you can define what level of notifications you would like to receive.

You can enable three types of notifications: when any changes are made to the project, when insights are published, or when comments are added.

  • To set up your notification preferences for a project, open the project and select the title to open the drop-down menu.

  • Next to 🔔 Follow, select Actions (•••) to select what types of notifications you’d like to receive for the project.


Set up folder notifications

Keep up-to-date across team projects by following folders. Doing this lets you receive personal notifications for all projects and their updates in a folder.

Professional and Enterprise only

This feature is only available on Professional and Enterprise plans. Check out our pricing page for more information about our plans available.

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  • To do this, open your folder and select 🔔 Follow in the top right. This will send you notifications for all project updates within the folder.

  • Once set up, you can view and manage your notification settings within the folder and by navigating to ⚙️ Settings > Notifications > Following.


Notification triggers

Dovetail sends notifications via email and the notification center in your workspace. Notifications are triggered when:

  • Someone mentions you with @your_username

  • Someone comments on something you've created

  • Someone shares something with you

  • A highlight reel you created is ready to download

  • The transcription you requested has been completed


View your notifications

To view all notifications, click on your profile picture and hover over Notifications in the menu.

When you have new notifications, a badge with the number of unread notifications will appear over your profile picture in the top right corner. You will also see a real-time prompt on the bottom right of your screen when a new notification is triggered during a session.


Configure notification preferences

By default, all your notifications preferences are turned on. You can optionally disable email notifications and notifications for when a transcript has finished.

  • To change your preferences, go to ⚙️ Settings > Notifications.

  • You can toggle from there to enable/disable specific notification channels and other types.

Please note: At this time, notifications cannot be disabled in the workspace.

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