Not receiving our emails? This is usually caused by aggressive security firewalls or spam filters set up by your organization.
Troubleshooting steps
Follow these steps to see if you can resolve the issue.
Check your email spam folder.
Allow-list mail.dovetailapp.com and dovetailapp.com.
Talk to your IT team
If you still can’t receive our emails, you may need to contact your organization’s IT team and ask them to allow-list mail.dovetailapp.com and dovetailapp.com in the organization’s security firewall and spam filter.