First things first

An overview of projectsHow to use the project readme Take notes and upload data
What to use a note forCreate a new noteAdd structured data to notesOrganize notes with groupsOrganize groups with boards
Transcribe video and audioFormat your notes and transcriptsFormatting and keyboard shortcutsAdd structured data with fieldsManage participants with peopleHelpful resources
More articles
Help homeThe basicsFirst things first

Take notes and upload data

In Dovetail, research data is stored in ‘notes’. Notes can contain text, images, audio, video, tables, a transcript from an audio or video file, and more. Notes are intentionally flexible to support a wide variety of research methodologies and data formats.

What to use a note for

Depending on the type of research you’re doing, a note could represent many things. Here are a few ideas to get you thinking:

  • Raw notes taken during a customer interview.

  • Videos and transcripts from usability testing sessions.

  • Qualitative customer feedback imported via a spreadsheet.

  • Survey responses imported via a spreadsheet.

  • Tweets imported via our Zapier integration.

Create a new note

Inside a project, click Data, then + Add data to create a new note. You can also create hundreds of notes at once by uploading a spreadsheet (Import structured spreadsheet data), or create notes in real-time by connecting an app via zapier (Connect apps to Dovetail with Zapier).

Add structured data to notes

Fields enable you to add structured data on your notes. With fields, you can define attributes like your customer’s name, age, segment, and company. For more information on fields and suggestions on how to make the most out of fields, see Add structured data with fields.

Organize notes with groups

Groups help you organize your notes with a simple drag and drop interface. If you’ve used Trello, Asana, or Jira, then you’ll find it familiar. Name your groups by clicking on the title and change their color by clicking the Actions (···) menu.

Organize groups with boards

A project can have multiple boards with data on each board. Boards work a bit like sheets in a spreadsheet – they’re not views, but are separate containers to organize your data. While you don’t have to have multiple boards, they can be helpful for further categorizing and segmenting your data, and scaling your project’s hierarchy.

Was this article useful?

Related articles

The basics

Format your notes and transcripts

The basics

Copy, move, and delete content

Import and export

Download notes

Authors

Benjamin Humphrey

Co-founder / CEO

Article info

Last updated 22 September 2020
2 min read

Get help

Can’t find what you’re looking for? Search through our articles or contact our support team and get a response within 24 hours.

Get help
Start a 7 day free trial

Start free trial
A few of our customers

See more customers →
bcg
Figma
gitlab
glossier
nng
shopify
square
vmware
Product

AnalysisRepositoryPeopleEnterpriseIntegrationsLog inStatusPricing