Import data for analysis

Upload images, audio, and video
Supported file typesDownloading a fileHiding image previewsManaging your filesKeyboard shortcutsFile size limitsTroubleshooting processing errors
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Upload images, audio, and video

You can drag and drop files into notes, tag descriptions, and insights. Simply select one or multiple files on your computer and drag them into the editor.

Files will appear straight away, but the upload happens in the background. You can continue working while your files are uploading; just don’t close your browser window and everything should be peachy!

Supported file types

Dovetail supports all files however only images, audio, and video files show inline previews. Feel free to add other files like documents, spreadsheets, and zip files, but you’ll need to open these with your browser as Markup can’t display these file types inline.

Downloading a file

To download a file, click Open (Diagonal arrow) or click the Actions (···) menu, then Open. Markup generates a secure access URL for you to open and download files.

Hiding image previews

Dovetail will automatically generate image previews for JPEG, PNG, WebP, TIFF and GIF files. Click the Actions (···) menu in the top right of an image, then click Hide preview to hide the image preview.

Managing your files

You can copy and paste files between notes and projects and delete files by removing them from your note, tag description, or insight. Markup will keep track of where files are referenced and automatically delete files that have no references.

Keyboard shortcuts

Markup provides a number of keyboard shortcuts to control the playback for audio and video. To see them, click the Actions (···) menu in the top right of a note, tag, or insight, then Shortcuts.

File size limits

Please see our Technical limits for information.

Troubleshooting processing errors

It is possible to experience a processing error when uploading a video or audio file into Markup. This may be due to the file being an unsupported file type or there's a corruption in the file.

To troubleshoot this, you may be able to get the file to process successfully by re-exporting and saving a new copy the file using QuickTime or VLC player. This file must be into one of our supported file formats for video and audio files.

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Authors

Liz Ross

Content Lead

Article info

Last updated 24 March 2022
2 min read

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