Dovetail is a cloud-based user research and customer feedback software for analysis, organization, collaboration and storage of user and customer data. With Dovetail, researchers, analysts, designers, and product managers can store user research data in one place, analyze qualitative data to discover patterns and insights, and share research findings with the rest of their organization.
What data does Dovetail store?
When provisioning a user account, users must provide personal information such as their email address, full name, and optionally, a profile photo.
While using the services, authorized users can upload, import via CSV or Zapier, or directly enter any data such as text, images, audio, video, or any other files.
To best understand the data that you expect to store in Dovetail, we recommend talking to the individuals and end-users who will be using Dovetail. Most Dovetail customers will store research data such as interview recordings, transcripts, survey responses, customer feedback, photographs, and other research data. The data that you enter into Dovetail may vary depending on the use cases of your individual end-users.