Freshdesk + Dovetail.
Better together.

Save new Freshdesk tickets as Dovetail notes.

Collecting customer feedback, feature requests, and support tickets through Freshdesk help desk tool? This Zapier integration is for you. Automatically create notes in Dovetail for new Freshdesk tickets, and keep your customer feedback and user research in one place. Use Dovetail to add tags and annotations to your customer feedback, and discover patterns and insights across different data sources.