User: means any person who has registered an account on our Services, either through creating a new team themselves or being invited to an existing team by a Customer.
Personal Information is as defined in the Privacy Act 1988 (Cth) (Privacy Act). The Privacy Act defines ‘Personal Information’ as “Information or an opinion about an identified individual, or an individual who is reasonably identifiable: whether the information or opinion is true or not; and whether the information or opinion is recorded in a material form or not.”
Project/Projects: means any research project created by a User on the Services.
Customer Data: means any content added by a User to the Services.
As a User of the Services, you provide information to us. This includes:
We log information about your access and use of our Services. This includes:
We collect and use your information:
If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.
Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.
Dovetail is collaborative cloud product built for teams. This means sharing information with others through the Services, and with certain third parties.
We share information we collect about you in the ways discussed below, including in connection with possible business transfers, but we are not in the business of selling information about you to advertisers or other third parties.
Where we disclose your Personal Information to third parties for the purposes listed below, we will confirm that the third party’s privacy policies and procedures are in accordance with the Privacy Act.
Certain information will be shared with other members of your team. These people are usually colleagues you work with day-to-day, or clients you have added to your team.
The information shared with teammates includes:
As part of providing our Services, we use third party services to store and process your Personal Information. This includes third parties that store data outside of Australia.
We share your data with third party services in the following ways:
For more information on our use of third parties, including the geographic location of each, see our list of Data Subprocessors.
In addition, we may disclose Personal Information to:
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer our user databases, together with any Personal Information and non-Personal Information contained in those databases, to the extent permissible by law. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith.
Your provision of third party information: If you provide us with third party Personal Information then you warrant to us that you have the third party’s consent.
Access: You may request details of Personal Information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth) (Privacy Act). We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please edit your Personal Information or contact us. We rely in part upon customers advising us when their Personal Information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
Deletion: You may request to have your account deleted along with any Personal Information you have added to the Services. It may take up to 14 days for your Personal Information to be completely removed from our system, backups, and third parties.
Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
Unsubscribe: You may opt out of non-transactional or non-account related promotional emails by clicking the “unsubscribe” link located at the bottom of our communications.
Dovetail hosts data with hosting service providers in numerous countries including the United States and Australia. We are committed to ensuring that the information you provide is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Where data is transferred over the Internet, the data is encrypted using industry standard SSL (HTTPS), with HTTP Strict Transport Security (HSTS) enabled.
In the event where a data breach is likely to result in serious harm to any of the individuals to whom the information relates, we will provide a statement to the Commissioner notifying of the data breach as soon as practicable after we become aware of the breach. We will also notify affected individuals as soon as practicable after preparing the statement for the Commissioner.
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your Personal Information to Australia and the United States to us.
By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy.
For questions and notices, please email firstname.lastname@example.org.
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