In-person and online
San Francisco
April 11
In-person and online
San Francisco
April 11
Meet our speakers
The talks
Get ready to be inspired
Deciding what to build next with Jen Taylor
Building a successful product is a complex balancing act between establishing customer trust, delivering expected value, and innovating on new problems. Jen Taylor is here to give us an organizational perspective on navigating this dynamic terrain. If you’ve ever wondered how executive leaders think about balancing customer needs with business outcomes—this talk is for you.
Jen Taylor
Investing in insights infrastructure for product teams
When we talk about insights work, we’re often focused on activities: interviews, concept tests, reports. But shouldn’t we be spending a little more time talking about insights infrastructure? In his talk, Behzod Sirjani will draw a contrast between qualitative insights work today and data science of yesterday to plot out a path forward to more customer-centered product development.
Behzod Sirjani
Behavioral audits for better outcomes
Qualitative research is a powerful tool for product teams of all types, but it does have one sizable drawback. It leaves you to infer causation and impact. However, if we were to combine our qualitative insights work with behavioral science methods, we can start to quantify the impact of those insights. Christelle covers exactly this in her talk on leveraging behavioral audits.
Christelle Ngnoumen, PhD
How PMs should be leveraging customer insights
Too often, there seems to be a disconnect between the workflows and timelines of product managers and leaders and those in insights work. Frankly, the root cause of this may be a lack of understanding of how to leverage insights professionals. Claire Menke Priestley has been a senior leader on both sides of the aisle as Director of Product at Meta and previously a Director of Research.
Claire Menke Priestley
Beyond specialization: the generalist revolution that will shape the future of insights
Over the past few years, we’ve seen a massive increase in specialization across a variety of roles. However, according to John Garvie, that’s not going to last. This means everyone across the product org is going to need to get more comfortable talking to and learning from customers. To walk you through why that’s the case and how to adjust your career development accordingly, tune in to John’s talk.
John Garvie
A tale of two ventures: How UX strengthens your venture’s lifecycle
When building a new company, it’s easy to focus on the numbers. Sign ups, churn, revenue. However, those numbers are outputs of great insights work and great design. In her talk, Claudia contrasts two stories that show how deeper customer understanding, and better design, lead to meaningfully different business outcomes.
Claudia Natasia
From the anatomy of an insight to the business of research
What’s the difference between an observation and an insight? Should researchers recommend or do they simply provide learnings? And what responsibility do insights professionals have when it comes to generating revenue? Join Eniola Abioye, UX Researcher @ Meta and UXR Career Coach as she takes us from the anatomy of an insight through to a renewed vision for UX Research.
Eniola Abioye
Prix fixe to a la carte: tailoring insight delivery across an organization
Drowning stakeholders in research overload? Ditch the one-size-fits-all approach! In his talk, Jared Forney will explore Okta’s framework for delivering curated, fast insights and deep-dive experiences within the same system. Learn how to empower users to find what they need on their own terms and leave ready to design a dynamic system that saves time and satisfies everyone’s appetite.
Jared Forney
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In-person and online
San Francisco
April 11
In-person and online
San Francisco
April 11
We had a blast at Insight Out 2024. Watch the full conference recording.
© Dovetail Research Pty. Ltd.
© Dovetail Research Pty. Ltd.