Keep all of your customer feedback in one place.

30 day free trial, no credit card required.
Keep all of your customer feedback in one place.

Centralize feedback from thousands of apps.

Import emails, survey results, support tickets, tweets, Facebook posts, and app reviews via Zapier.

Automatically analyze feedback sentiment.

Dovetail automatically analyzes the sentiment of incoming feedback and adds sentence-level tags for you, even in a variety of languages.

Automatically analyze feedback sentiment.

Measure changes in feedback over time.

Keep track of changes in feedback sentiment and quantify feature requests with beautiful, easy-to-use charts.

Measure changes in feedback over time.

Categorize feedback with highlights.

Highlight sentences in feedback to tag pain points, feature requests, research insights, and more.

Categorize feedback with highlights.

Search everywhere. Find anything.

Search within notes, tags, insights, and highlights. Discover quotes, segment your data, and quantify mentions of specific words.

Search everywhere. Find anything.

Organize everything on an intuitive board.

Use a Trello-style drag & drop board to categorize feedback by source, type, or feature.

Organize everything on an intuitive board.

Use projects to segment feedback.

Split feedback into projects and share them with the rest of the organization. Archive old projects when they’re no longer relevant.

Use projects to segment feedback.

Create your own feedback form.

Embed a customizable user feedback form on your website. Theme it to match your brand, without needing a developer.

Get customer feedback in front of your team.

Invite as many people as you like to browse feedback, collaborate on analysis, and consume insights along with the original context.

Get customer feedback in front of your team.

Import data from a spreadsheet.

Import a spreadsheet of structured data like survey results, app reviews, or support tickets and choose columns to map to Dovetail.

Import data from a spreadsheet.

We take your privacy and security seriously.

Dovetail is built on modern cloud infrastructure with privacy and security features designed to ensure the safety of your data.

We take your privacy and security seriously.

Data encryption

Data is encrypted while moving between us and your browser with Transport Level Security (TLS), and encrypted at rest in our database.

Import and export

Easily import notes, tags, and insights. Download PDFs of your notes and insights and export your tags to a spreadsheet.

GDPR

Dovetail is GDPR ready with a privacy-by-design architecture, clear privacy policies, and features to help users manage their personal information.

PCI DSS

Our payments provider Stripe has been audited by an independent PCI Qualified Security Assessor and is certified as a PCI Level 1 Service Provider.

Loved by product managers, designers, and researchers worldwide.

My team has started using Dovetail even more and the amount of productivity increase we are witnessing is amazing. The turnaround time for customer interviews to be converted to reports has reduced immensely and the quality of our reports have also improved a lot. Your app is simply too good!

User avatar

AbhilashSenior Researcher at Freshworks

Loving the product. Tagging has been a breeze and re-organizing my thoughts using Dovetail has been easier than any other platform I’ve used!

User avatar

ErikUser Researcher at PageCloud

I love how easy Dovetail makes tagging and analyzing lots of interview transcripts. The interface is fast and responsive, and I’m able to get more data and insights because of how well the tool fits into my workflow.

User avatar

BenjaminFounder at For The Win

I’m just loving Dovetail for qualitative user feedback documentation and analysis. It’s just a lovely experience. I don’t know what impresses me more… the app or the team and how they are building it 👏👏👏

User avatar

MichaelVP of Product at Onist

http://barnardos.org.ukhttps://elsevier.comhttps://freshworks.comhttps://hotelscombined.comhttps://ocado.comhttps://monotype.comhttps://spotify.comhttps://schibsted.com/

Start a free trial

30 day free trial, no credit card required.