Import emails, survey results, support tickets, tweets, Facebook posts, and app reviews via Zapier.
Import customer feedback from thousands of apps
Add simple feedback forms to your website or product
Bulk import customer feedback from a spreadsheet
Automatically analyze the sentiment of feedback
Track changes over time with a powerful line chart
Understand your customer feedback at a glance
Tag sentences in feedback to categorize pain points, feature requests, research insights, and more.
Analyze feedback in our purpose-built editor
Quickly tag feedback using inline annotations
Import images and files to organize and analyze
View feedback as a board with drag & drop like Trello
Categorize your feedback into color-coded, named groups
Quickly sort by title, modified, created date, or a custom rank
Split feedback as necessary and archive when finished
Invite as many people as you like for no extra cost
Edit and organize feedback with others in real time
Data is encrypted while moving between us and your browser with Transport Level Security (TLS), and encrypted at rest in our database.
Easily import notes, tags, and insights. Download PDFs of your notes and insights and export your tags to a spreadsheet.
Dovetail is GDPR ready with a privacy-by-design architecture, clear privacy policies, and features to help users manage their personal information.
Our payments provider Stripe has been audited by an independent PCI Qualified Security Assessor and is certified as a PCI Level 1 Service Provider.
“My team has started using Dovetail even more and the amount of productivity increase we are witnessing is amazing. The turnaround time for customer interviews to be converted to reports has reduced immensely and the quality of our reports have also improved a lot. Your app is simply too good!”
Abhilash — Senior Researcher at Freshworks
“I love how easy Dovetail makes tagging and analyzing lots of interview transcripts. The interface is fast and responsive, and I’m able to get more data and insights because of how well the tool fits into my workflow.”
Benjamin — Founder at For The Win
“Loving the product. Tagging has been a breeze and re-organizing my thoughts using Dovetail has been easier than any other platform I’ve used!”
Erik — User Researcher at PageCloud
“I’m just loving Dovetail for qualitative user feedback documentation and analysis. It’s just a lovely experience. I don’t know what impresses me more… the app or the team and how they are building it 👏👏👏”
Michael — VP of Product at Onist
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