Keep all of your customer feedback in one place.

14 day free trial, no credit card required.

Centralize feedback from thousands of apps.

Import emails, survey results, support tickets, tweets, Facebook posts, and app reviews via Zapier.

Customize your own feedback form.

Create a feedback form and get feedback directly from users. Theme it to match your brand without needing a developer.

Zapier integration

Import customer feedback from thousands of apps

Embeddable form

Add simple feedback forms to your website or product

Spreadsheet upload

Bulk import customer feedback from a spreadsheet

Automatically analyze feedback sentiment.

Dovetail automatically analyzes the sentiment of incoming customer feedback and applies the relevant tags for you at the sentence level.

Measure changes in feedback over time.

Keep track of changes in customer satisfaction and anticipate popular feature requests with powerful historical charts.

Sentiment analysis

Automatically analyze the sentiment of feedback

Line chart

Track changes over time with a powerful line chart

Bar chart

Understand your customer feedback at a glance

Categorize feedback with annotations.

Tag sentences in feedback to categorize pain points, feature requests, research insights, and more.

Typeform entry

Editor

Analyze feedback in our purpose-built editor

Annotations

Quickly tag feedback using inline annotations

Images and files

Import images and files to organize and analyze

Organize everything on an intuitive board.

Use a Trello-style Kanban board to organize your customer feedback. Drag & drop to reorder or automatically sort lists in a single click.

Boards

View feedback as a board with drag & drop like Trello

Groups

Categorize your feedback into color-coded, named groups

Sorting

Quickly sort by title, modified, created date, or a custom rank

Create projects to organize feedback.

Split feedback into projects and share them with the rest of the organization. Archive old projects when they’re no longer relevant.

Get customer feedback in front of your team.

Invite as many people as you like to browse feedback, collaborate on analysis, and consume insights with the original context.

Projects

Split feedback as necessary and archive when finished

Unlimited users

Invite as many people as you like for no extra cost

Real time collaboration

Edit and organize feedback with others in real time

We take your privacy and security seriously.

Dovetail is built on modern cloud infrastructure with privacy and security features designed to ensure the safety of your data.

Data encryption

Data is encrypted while moving between us and your browser with Transport Level Security (TLS), and encrypted at rest in our database.

Import and export

Easily import notes, tags, and insights. Download PDFs of your notes and insights and export your tags to a spreadsheet.

GDPR

Dovetail is GDPR ready with a privacy-by-design architecture, clear privacy policies, and features to help users manage their personal information.

PCI DSS

Our payments provider Stripe has been audited by an independent PCI Qualified Security Assessor and is certified as a PCI Level 1 Service Provider.

Loved by product managers, designers, and researchers worldwide.

My team has started using Dovetail even more and the amount of productivity increase we are witnessing is amazing. The turnaround time for customer interviews to be converted to reports has reduced immensely and the quality of our reports have also improved a lot. Your app is simply too good!

AbhilashSenior Researcher at Freshworks

I love how easy Dovetail makes tagging and analyzing lots of interview transcripts. The interface is fast and responsive, and I’m able to get more data and insights because of how well the tool fits into my workflow.

BenjaminFounder at For The Win

Loving the product. Tagging has been a breeze and re-organizing my thoughts using Dovetail has been easier than any other platform I’ve used!

ErikUser Researcher at PageCloud

I’m just loving Dovetail for qualitative user feedback documentation and analysis. It’s just a lovely experience. I don’t know what impresses me more… the app or the team and how they are building it 👏👏👏

MichaelVP of Product at Onist

Start a free trial

14 day free trial, no credit card required.