Usability testing analysis

Gather actionable user insights at every stage of the development process of your product, app, or website.

Get started freeSee pricing

Quickly transcribe your video and audio interviews

Speed up your entire workflow with powerful integrations and transcription capabilities. Say goodbye to complex video editing.

Effortlessly import your customer interviews

Use our Zoom and Google Drive integrations to easily upload your qualitative interviews and turn them into editable and accurate transcriptions in just a few clicks.

Break recordings into key moments

Focus your time on finding insights rather than manual transcription with our fast, accurate transcription engine.

Video features

Video hightlights
Video highlights

Select text and tag your transcript to build video highlights across recordings.

Edit Doc
Editable transcripts

Redact, split monologues, and tidy transcripts with full text editing capabilities.

Search video
Search within video

Search the full text transcript of any video and find the exact moment you’re looking for.

Synced playback

Follow what’s being spoken about in the transcript while you listen to the recording.


Import your Zoom cloud meeting recordings and transcribe in just a few clicks.

Video processing

Support for standard file formats including MP4, MOV, MPEG, MP3, M4A, and more.

Speaker detection
Speaker detection

Automatically detect multiple speakers from your file, add and rename speakers.

Pip Expand

Pin playback to the bottom of your screen, create highlights and tags as you watch.

Playback speed

Listen to video and audio at 1.2x, 1.5x, and 2x speeds to race through your analysis.


Share videos on the big screen in meetings with fullscreen playback across devices.

Audio-only support

Support for audio as well as video. Just upload an audio file and transcribe to get started.

Multi-language transcription

Transcribe in 28 languages, including Arabic, Dutch, Hindi, Russian, Spanish, and more.

Perform thematic analysis to identify patterns

Deeply understand user behavior with advanced tagging and segmentation capabilities.

Group common themes to uncover patterns

Use customizable tags to identify similar themes from your usability tests such as bugs, UX challenges, specific website page or product feature and more.

Segment research to reveal atomic insights

Create custom fields to store participant attributes like persona, product usage, country, and more, then use powerful filtering controls to segment and refine your findings.

Standardize your research process

Create your own template or use one of our pre-made templates to effortlessly kickstart a new usability study.

Analysis features


Select and highlight paragraphs, sentences, or words to categorize with tags.

Tag management
Tag management

Easily modify your tags during analysis with controls like edit, copy, move, and merge.

Structured data

Create custom fields to store attributes like name, age, interview date, and more.


Use powerful filtering controls to segment and refine your results by structured data.

Drag and drop boards
Drag and drop boards

Intuitively organize your tags into boards and groups with Trello-like drag and drop.


Create traceable atomic insights backed by evidence from your analysis in projects.


Search the full text of research data and insights across all projects in your workspace.

Zip file
File storage

Store images, videos, and documents directly or within notes.

Share stories that inspire action in your team

Let your users speak for themselves with impactful reports, embedded video highlights, traceable quotes, beautiful charts, and more.

Create beautiful research reports that tell compelling stories

Craft engaging narratives for your research findings that look so good you'll want to share them across the business.

Visualize your research to drive impact

Turn your qualitative interviews into quantitative data. Chart, filter, and segment themes for maximum impact.

Understand the reach of your research

See which stakeholders have viewed your research reports. Start conversations with in-line comments and mentions.

Sara Lessing from Cytiva

Dovetail makes UX research analysis so much easier. My colleagues outside of the UX team are more empathetic to our users after seeing the video clips from Dovetail.

Sara Lessing, User Researcher at Cytiva

Effortlessly import your usability interviews

Integrate your usability testing tools into Dovetail and quickly analyse and uncover user insights.

Unlock powerful workflows and automations by connecting Dovetail and Zapier, with over 3,000 integrations on offer.

Connect via ZapierExplore integrations
Guides illustration

Learn how to run an effective usability test

Discover how to structure moderated and unmoderated tests and guide your participant through specific tasks.

Read guide

Analyze your usability tests today

Get started, free forever

Start free
A few of our customers

See more customers →

PlaybackMarkupBackstageEnterpriseIntegrationsCustomersPricingStatusLog in