User interview analysis

Go from raw research interviews to actionable findings with fast, accurate and collaborative analysis software.

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From $15 USD / month

Quickly transcribe your video and audio interviews

Speed up your entire workflow with powerful integrations and transcription capabilities. Say goodbye to complex video editing.

Effortlessly import your customer interviews

Use our Zoom and Google Drive integrations to easily upload your qualitative interviews and turn them into editable and accurate transcriptions in just a few clicks.

Break recordings into key moments

Focus your time on finding insights rather than manual transcription with our fast, accurate transcription engine.

Video features

Video hightlights
Video highlights

Select text and tag your transcript to build video highlights across recordings.

Edit Doc
Editable transcripts

Redact, split monologues, and tidy transcripts with full text editing capabilities.

Search video
Search within video

Search the full text transcript of any video and find the exact moment you’re looking for.

Waveform
Synced playback

Follow what’s being spoken about in the transcript while you listen to the recording.

Zoom
Zoom

Import your Zoom cloud meeting recordings and transcribe in a just few clicks.

Server
Video processing

Support for common file formats including MP4, MOV, MPEG, MP3, M4A, and more.

Speaker detection
Speaker detection

Automatically detect multiple speakers from your file, add and rename speakers.

Pip Expand
Picture-in-picture

Pin playback to the bottom of your screen, create highlights and tags as you watch.

Speedometer
Playback speed

Listen to video and audio at 1.2x, 1.5x, and 2x speeds to race through your analysis.

Maximize
Fullscreen

Share videos on the big screen in meetings with fullscreen playback across devices.

Music
Audio-only support

Support for audio as well as video. Just upload an audio file and transcribe to get started.

Globe
Multi-language transcription

Transcribe in 28 languages including Arabic, Dutch, Hindi, Russian, Spanish and more.

Perform thematic analysis to recognize patterns

Deeply understand user behaviour with advanced tagging, segmentation and collaboration capabilities.

Group common themes to uncover patterns

Use customizable tags to identify similar themes from your one-on-one interviews.

Segment research to reveal atomic insights

Create custom fields to store attributes like name, age, interview date, and more, then use powerful filtering controls to segment and refine your findings.

Collaborate with your team in real time

Work together to capture interview notes, review tag taxonomy, build consensus and discuss findings.

Analysis features

Highlight
Highlights

Select and highlight paragraphs, sentences, or words to categorize with tags.

Tag management
Tag management

Easily modify your tags during analysis with controls like edit, copy, move, and merge.

Fields
Structured data

Create custom fields to store attributes like name, age, interview date, and more.

Filtering
Filtering

Use powerful filtering controls to segment and refine your results by structured data.

Bulk edit
Bulk edit

Select multiple things and perform operations on all of them at once.

Sentiment analysis
Sentiment analysis

Machine learning automatically tags sentences for you in over 12 different languages.

Drag and drop boards
Drag and drop boards

Intuitively organize your tags into boards and groups with Trello-like drag and drop.

Import
Import

Import data from Google Drive, a CSV file, or drag and drop to upload files directly.

Insights
Insights

Create traceable atomic insights backed by evidence from your analysis in projects.

Search
Search

Search the full text of research data and insights across all projects in your workspace.

Zip file
File storage

Store images, video, recordings, and documents in-context within notes and insights.

Projects
Projects

Organize projects to track different initiatives across departments and teams.

Share stories that inspire action in your team

Let your users speak for themselves with impactful reports, embedded video highlights, traceable quotes, beautiful charts, and more.

Create beautiful research reports that tell compelling stories

Craft engaging narratives for your research findings that look so good you'll want to share them across the business.

Visualize your research to drive impact

Turn your qualitative interviews into quantitative data. Chart, filter, and segment themes for maximum impact.

Understand the reach of your research

See which stakeholders have viewed your research reports. Start conversations with in-line comments and mentions.

Guides illustration

Learn how to level up your qualitative interviews

Read about best practices to build your generative research muscle, including how to ask open-ended questions, avoid bias and practice active listening.

Read guide

Analyze your user research interviews today

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A few of our customers

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canva
gitlab
glossier
google
nng
shopify
universalmusic
vmware
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