User interview analysis
Go from raw research interviews to actionable findings with fast, accurate and collaborative analysis software.
From $15 USD / month
Quickly transcribe your video and audio interviews
Speed up your entire workflow with powerful integrations and transcription capabilities. Say goodbye to complex video editing.
Effortlessly import your customer interviews
Use our Zoom and Google Drive integrations to easily upload your qualitative interviews and turn them into editable and accurate transcriptions in just a few clicks.
Break recordings into key moments
Focus your time on finding insights rather than manual transcription with our fast, accurate transcription engine.
Video highlights
Select text and tag your transcript to build video highlights across recordings.
Editable transcripts
Redact, split monologues, and tidy transcripts with full text editing capabilities.
Search within video
Search the full text transcript of any video and find the exact moment you’re looking for.
Synced playback
Follow what’s being spoken about in the transcript while you listen to the recording.
Zoom
Import your Zoom cloud meeting recordings and transcribe in a just few clicks.
Video processing
Support for common file formats including MP4, MOV, MPEG, MP3, M4A, and more.
Speaker detection
Automatically detect multiple speakers from your file, add and rename speakers.
Picture-in-picture
Pin playback to the bottom of your screen, create highlights and tags as you watch.
Playback speed
Listen to video and audio at 1.2x, 1.5x, and 2x speeds to race through your analysis.
Fullscreen
Share videos on the big screen in meetings with fullscreen playback across devices.
Audio-only support
Support for audio as well as video. Just upload an audio file and transcribe to get started.
Multi-language transcription
Transcribe in 28 languages including Arabic, Dutch, Hindi, Russian, Spanish and more.
Perform thematic analysis to recognize patterns
Deeply understand user behaviour with advanced tagging, segmentation and collaboration capabilities.
Group common themes to uncover patterns
Use customizable tags to identify similar themes from your one-on-one interviews.
Segment research to reveal atomic insights
Create custom fields to store attributes like name, age, interview date, and more, then use powerful filtering controls to segment and refine your findings.
Collaborate with your team in real time
Work together to capture interview notes, review tag taxonomy, build consensus and discuss findings.
Highlights
Select and highlight paragraphs, sentences, or words to categorize with tags.
Tag management
Easily modify your tags during analysis with controls like edit, copy, move, and merge.
Structured data
Create custom fields to store attributes like name, age, interview date, and more.
Filtering
Use powerful filtering controls to segment and refine your results by structured data.
Bulk edit
Select multiple things and perform operations on all of them at once.
Sentiment analysis
Machine learning automatically tags sentences for you in over 12 different languages.
Drag and drop boards
Intuitively organize your tags into boards and groups with Trello-like drag and drop.
Import
Import data from Google Drive, a CSV file, or drag and drop to upload files directly.
Insights
Create traceable atomic insights backed by evidence from your analysis in projects.
Search
Search the full text of research data and insights across all projects in your workspace.
File storage
Store images, video, recordings, and documents in-context within notes and insights.
Projects
Organize projects to track different initiatives across departments and teams.
Share stories that inspire action in your team
Let your users speak for themselves with impactful reports, embedded video highlights, traceable quotes, beautiful charts, and more.
Create beautiful research reports that tell compelling stories
Craft engaging narratives for your research findings that look so good you'll want to share them across the business.
Visualize your research to drive impact
Turn your qualitative interviews into quantitative data. Chart, filter, and segment themes for maximum impact.
Understand the reach of your research
See which stakeholders have viewed your research reports. Start conversations with in-line comments and mentions.
Learn how to level up your qualitative interviews
Read about best practices to build your generative research muscle, including how to ask open-ended questions, avoid bias and practice active listening.
Read guideAnalyze your user research interviews today
