Your support team talks to customers daily – likely more than anyone else in your organization. Support tickets are a rich insight into the problems your customers are facing and the opportunities to make improvements.
With Dovetail, easily tag and find patterns across all of your inbound support tickets. Connect your help desk and bring your tickets into Dovetail. Visualize your top support themes in beautiful charts, and share them with your team as insights.
Tag common support topics. Discover patterns with powerful filtering and visualize your support themes with charts.
With Zapier, Dovetail integrates with the leading help desk and support ticketing software.
Customer service and support ticketing for teams.
Simple customer service software and support.
Customer messaging platform.
Omnichannel customer support software.
IT teams service desk and ticketing.
Context-aware help desk software.
Start finding patterns across all of your inbound support tickets today.Try free for 7 days
Use casesUsability testing analysisCustomer interview analysisNet Promoter Score analysisSurvey response analysisSupport ticket analysisRemote user research
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