Dovetail transforms feedback into insights, so you can focus on building what’s next. Now it’s easier than ever with dozens of new magic features.
Accurate, instant, timestamped summaries of video calls
New
Updated with improved speaker recognition and accuracy
Improved
Customer calls shortened to the best moments and highlights
New
Automatic suggestions for key moments in video calls
New
Text, audio, and video redaction to remove private information
New
Search by topic, ask questions, and get summarized answers
New
Track themes in reviews, support tickets, feedback, and more
New
One-click thematic classification of highlights on a canvas
Improved
Bring your customer data into Dovetail and we’ll transform it into something ready to explore. Customer interviews, usability tests, sales calls, you name it.
New
New
With semantic search, result summarization, improved advanced filtering, and a new look, search in Dovetail has never felt more magic.
Magic highlight, magic cluster, and magic redact make analysis and sharing a breeze. Find new connections in old data, or see your customer in a whole new light.
New
New
Introducing Channels—our new product that analyzes mountains of feedback. Uncover trends, predict issues, and build products people love.
All customer data is securely stored and processed in-house, enabling you to benefit from automation without worrying your data is used to train third party models.
We don’t use customer data to train models—we run our own pre-trained models
We select a model for the task at hand—whether that’s summarizing or classifying
All models run in our own infrastructure, so no data ends up elsewhere
Users report unexpectedly high data usage, especially during streaming sessions.
09:46AM24 Sep, 2024Users find it hard to navigate from the home page to relevant playlists in the app.
11:32AM9 Mar, 2024It would be great to have a sleep timer feature, especially for bedtime listening.
15:03PM13 May, 2024I need better filters to find the songs or artists I’m looking for.
4:46PM15 Feb, 2024Get started for free
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