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Understand your customers. Build better things.

Organize research data & user feedback, analyze it together, and share insights with your team. Understand your customers with Dovetail and build better things.

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“My team has started using Dovetail even more and the amount of productivity increase we are witnessing is amazing. The turnaround time for customer interviews to be converted to reports has reduced immensely and the quality of our reports have also improved a lot. Your app is simply too good!”

Abhilash — Senior Researcher at Freshworks
Snippet notes

Collaborate on research notes

Write down key points in customer interviews and observations during user testing. Collaboratively analyze and format imported user feedback.

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Snippet annotations

Identify themes across your data

Add annotations when you recognize patterns in unstructured data. Build a tag library for your project using color-coding and tag definitions.

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Snippet tag

Organically evolve themes into insights

Annotate fragments of text, then turn these themes into insights while preserving the original data relationships.

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“I have to say I am really loving Dovetail and the potential it has in gathering and sharing qualitative data and insights!”

Tina — UX Designer at MacMillan Learning

Connect 750+ apps

Automatically import research data like customer feedback, interview transcripts, support tickets, tweets, and more from hundreds of apps via our Zapier integration.

Snippet edit

Build a classification system as you go

Select multiple text fragments across notes and quickly replace or remove the tag that’s applied.

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Snippet team

Bring your team along for the journey

With Dovetail, your raw data lives in the same place as your insights. Invite stakeholders to collaborate on your research and get them involved.

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