Analyze, synthesize, store, and share your customer research in one collaborative and searchable platform.
Transcribe a recording, discover patterns through powerful analysis features, and share insights, all in one intuitive tool. Spend less time analyzing, and more time talking to customers.
Import your video or audio recording and we’ll transcribe it with our fast and accurate transcription engine. Seek and edit, name speakers, split monologues, and more.
Select text and tag your transcript to build a highlight reel across all of your interviews and usability tests. See the trimmed and edited moments for each tag, within seconds. No editing software required.
Markup isn’t just for video. No matter what kind of research you’re doing, Markup speeds up your analysis workflow and helps you uncover insights backed by evidence.
Find themes in unstructured data—cluster highlights, notes, and insights. Powerful filters let you narrow in on the content that matters.
With Playback, your team can curate insights in a single location and turn a series of fragmented reports, presentations, documents, and recordings into a single, searchable repository.
Craft engaging narratives for your research findings that look so good you’ll want to share them with your team.
Get on top of your fragmented research data with unlimited storage for text, images, video, PDFs, and more. Everything in Playback is stored contextually, so it’s easy to find.
With unlimited free viewer accounts, everyone in your organization can access customer insights to build empathy. Only pay for those who conduct research.
Track your participants and build a connection between people, data, and insights, all in a safe and compliant way.
Empower everyone to make better decisions and move work forward with the platform trusted by Fortune 500 companies.
We enable thousands of organizations to better understand their customers. Keeping your data private, secure, and compliant is fundamental to this effort.
We have received our SOC 2 Type II report demonstrating that Dovetail has the appropriate controls in place to mitigate risks related to security, availability, and confidentiality.
More on SOC 2Dovetail has made information security and data privacy foundational principles of everything we do, and we recognize the importance of adhering to regulations to advance information security and data privacy for citizens of the EU.
Our commitmentDovetail is built on a modern cloud infrastructure utilizing world-class vendors like Amazon Web Services to ensure the safety of your data.
Visit security pageShare knowledge, ask questions, and learn how researchers are using Dovetail to improve how research gets done in organizations worldwide.
Learn how customers of all sizes and industries get value from Dovetail.
The research specialty at this online design and publishing tool uses Dovetail to achieve their mission of empowering the world to design.
Dovetail helps the product team at this global tech company to stay true to their value of holding the customer at the heart of everything they do.
The team at this win/loss analysis provider use Dovetail to help their clients better understand why they win some deals and lose others.