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Inside Research – Interview with Erik Goyette, User Researcher at Shopify

We’re kicking off a new interview series with some of our users to learn more about how research and design works at organizations around the world.

April 10, 20198 minute read

5 ways to make user research part of your team’s daily life

In this article we’ll cover some simple techniques to get more stakeholders and team members participating in user research.

April 9, 20193 minute read

Share published insights with people who don’t have a Dovetail account

Insights public access is here! Share published insights with people who don’t have a Dovetail login, for example clients or stakeholders. All you need to do is just share a link.

April 5, 20191 minute read

Switch between multiple workspaces using a single user account

You can now belong to multiple workspaces at once without needing a separate user account. This new feature is great for agencies / consultants who work with lots of clients!

March 29, 20192 minute read

Summarize and share research findings with your team using our new insights feature

Summarize user research insights with embeddable references, present insights on the big screen with presentation mode, and share findings with stakeholders and clients.

March 13, 20194 minute read

February and March update – new insights, starred highlights, editor enhancements, and more

We have been busy (as usual!) releasing a lot of new features, improvements, and fixes to Dovetail like new insights, starred highlights, new editor shortcuts, and more.

March 11, 20193 minute read

Introducing the new Dovetail — updated navigation, new features, and a new logo

We’re thrilled to introduce you to the newer, faster, and more intuitive Dovetail, available to all customers right now.

January 21, 20195 minute read

Looking forward to 2019—our goals and our plan to get there

2019 is all about nailing our core and scaling to become the obvious user research platform for businesses. Read on to learn about what we’re focusing on to make that a reality.

January 11, 20194 minute read

Reflecting on 2018 — what we achieved, learned, and struggled with while starting our startup

12 months ago, Dovetail was a brand new product with a handful of features and users. Now we have hundreds of happy customers and thousands of active users. Here’s our year in review.

January 10, 20197 minute read

New access controls help you manage who can view and edit research projects

This week we released our new project access controls to give users more control over who can view and edit projects. This feature is available now for customers on all plans except our Starter plan.

November 15, 20182 minute read

A beginner’s guide to natural language sentiment analysis

Learn how sentiment analysis works in basic terms and discover a few practical examples of when sentiment analysis is useful or not in this practical guide for beginners.

5 minute read

Announcing full-text global search with querying

Search all of your notes, tags, insights, and highlights. Refine your results with our powerful new query language, released today.

July 17, 20185 minute read

Dovetail now supports images and files with drag and drop

Drag and drop images, audio, video, and other file types into notes, tags, and insights in Dovetail.

June 4, 20184 minute read

Our list of qualitative research methods and techniques

This article lists a range of qualitative research methods. Each method is linked to an article with more information if you’d like to learn more about a particular qualitative research method.

10 minute read

Announcing automatic sentiment analysis at the sentence level

In Dovetail, we analyze the sentiment of sentences, rather than a roll-up of the whole document. This allows for much more granularity, and highlights core pain points or compliments hidden in the document.

March 12, 20182 minute read

Our new charts help you measure your tagging over time

This week we launched our brand new charts which help designers, product managers, and researchers combine the power of Dovetail’s qualitative tagging with a quantitative visualization over time.

February 26, 20184 minute read

How to run a user research diary study with participants

A diary study is a qualitative research method used to learn about people’s behaviors, thoughts, and feelings over a period of time.

4 minute read

How to attract visitors to your startup’s website

This guide introduces common marketing channels that help to drive traffic to your website, like social media, content marketing, SEO, paid advertising, referrals, and more.

8 minute read

Use our Zapier integration to import data from over 750 apps

We’ve collaborated with Zapier to provide a great embedded experience to connect hundreds of apps to Dovetail.

November 21, 20172 minute read

Dovetail awarded Jobs for NSW startup grant to fund automated analysis features

Dovetail has been awarded a $25,000 Minimum Viable Product grant from Jobs for NSW in Sydney, Australia. We’re putting this funding towards a product development investment in automated analysis features.

November 14, 20171 minute read

Applying Intel’s Tick-Tock model to software development

The ‘tick-tock model’ was an approach used by Intel to alternate between improvement and innovation every 12–18 months.

October 5, 20173 minute read

Interview with Siftery

Kevin William David from Siftery.com interviewed me to talk about Dovetail, how we’re different, and some of our challenges. This post originally appeared on siftery.com and is re-published here with their permission.

September 27, 20175 minute read

Lessons from the trenches of pricing

If everything’s going well and your startup is still alive, at some point you will need to monetise. This article covers some of the lessons we’ve learned trying to monetise our MVP.

July 20, 20175 minute read

Taking the plunge on your startup

A write-up of my experience finding a co-founder, going full time, and ‘pivoting’ the product.

July 2, 20176 minute read

Outsourcing your startup’s MVP

Compromising is part of product design, and often the compromise is cutting scope. Cutting scope is better than compromising on quality. (Quality being defined as design, usability, stability, and performance.)

July 1, 20175 minute read

Thoughts on discovering a startup idea and validating it

If you are building a startup then you have an idea. Ideas are usually formed by observing a problem, whether it’s one that you have, or a problem someone else has.

June 20, 20177 minute read

Optimizing website performance on Ruby on Rails

Speeding up your marketing website has a positive impact on customer experience and search ranking. That’s exactly what I did this week and in this post I’ll show you how!

May 19, 20177 minute read

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