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Scale customer knowledge

Empower everyone to make better decisions and move work forward with the platform trusted by Fortune 500 companies.

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Rockwell Automation
Activision Blizzard

Unlock the potential of customer research, at scale

Keep institutional customer knowledge within your company, not scattered across tools and departments, even when people leave.

Integrated with your corporate identity

Bring your directory or identity provider to integrate directly with Dovetail. Delegate authentication and provisioning to your source of truth to increase security and onboard employees faster.

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Enterprise-level security

Have confidence with security features, controls and compliance that you expect from enterprise-grade platforms. We employ industry-standard practices and organization controls to safeguard your data.

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SOC 2 Type II

We have received our SOC 2 Type II report demonstrating that Dovetail has the appropriate controls in place to mitigate risks related to security, availability, and confidentiality.

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Scale the impact of research across departments

Manage how research is stored, accessed, and shared

Onboard your entire organization with single sign-on

Manage your research in a compliant way

Enterprise features

SOC 2 Type II

Established mitigation of risks related to security, availability, and confidentiality.

OpenID-based SSO

Single sign-on support via OpenID Connect, available in leading identity providers.

JIT provisioning

Leverage domain-restricted sign up to provision user accounts as they need access.

Domain allowlisting

Restrict user provisioning to verified email addresses at your approved domains.

Access control

Control who can manage, view, and edit projects with granular project permissions.

Managed users

Ability to provide and revoke access to roles, and manage active user sessions.

Encryption in transit & rest

All data is encrypted in transit via TLS 1.2 and at rest with AES-256 encryption.

European union

Dovetail adheres to the EU’s GDPR legislation on storage and deletion of user data.

Case studies

Learn how customers of all sizes and industries get value from Dovetail.

Canva Pro Any Device

The research specialty at this online design and publishing tool uses Dovetail to achieve their mission of empowering the world to design.

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SafetyCulture front door

Dovetail helps the product team at this global tech company to stay true to their value of holding the customer at the heart of everything they do.

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DoubleCheck hero
DoubleCheck logo

The team at this win/loss analysis provider use Dovetail to help their clients better understand why they win some deals and lose others.

Read story

Scale your research with Dovetail


All our products, plus the controls and support to run research in your organization

All of our products are included

Markup Team

Playback Pro

Backstage Pro

Includes all of our products, plus:

Markup Team

Unlimited transcription hrs
Unlimited projects

Playback Pro

Unlimited storage
Unlimited stories

Backstage Pro

Unlimited participants
Unlimited fields

Collaborate at scale

Invite your whole team with unlimited free viewers

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USD / month
billed yearly ($10,800)

How many users do you have?

Enterprise only features:

  • Penetration tests reports
  • Custom security assessments
  • Flexible payment options
  • Single sign-on
  • Priority support response

Scale your research with Dovetail for Enterprise

Get in touch with our team to learn more about our Enterprise plan

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