Get started, free forever
Kickstart your research with basic access to all of Dovetail's products, for free, forever.
Free
Everything you need to establish your research practice
The basics from all our products
Markup
Transcription and analysis for qualitative research
Playback
Searchable repository for reports and files
Backstage
Lightweight participant management
Works for small teams
Invite and collaborate with up to 3 users, free forever
When you’re ready to accelerate your research
Pro
Everything in Free, plus:
15 transcription hours / month
Unlimited users and free viewers
$15
USD per user
per month
Team
Everything in Pro, plus:
50 transcription hours / month
Global cross-project tags and fields
Custom project templates
Custom transcription vocabulary
Access control for projects
$30
USD per user
per month
Everything in Free, plus:
Add unlimited users and free viewers
Share research with unlimited free viewers
Analytics for viewers & users
$8
USD per user
per month
Everything in Free, plus:
Build global profiles of People across projects
Advanced security & controls
Add unlimited users and free viewers
$25
USD per 1,000 people
per month
Includes
Markup Team
Playback Pro
Backstage Pro
Plus
Security reviews
Email support
Single sign-on (SSO)
Help center knowledge base
$900
USD per month
billed annually
Enterprise
All the security and support you need to scale research across your organization
Includes
Markup Team
Playback Pro
Backstage Pro
Plus everything in Business, and
Custom contract & invoicing
Priority support
Dedicated success manager
Onboarding & training
Uptime SLAs
$4,200
USD per month
billed annually
HIPAA add-on
BAA contract engagement
HIPAA-ready workspace
Workspace controls to manage PHI
$31,200
USD
billed annually
Pricing FAQ
Answers to common questions about pricing and billing.
These are individuals who contribute and analyze data in Dovetail, like researchers, designers, and product managers.
Yes. We’re GDPR-ready with a privacy-by-design architecture, clear privacy policies, and a DPA available.
All prices are tax exclusive, and additional taxes (GST, VAT, US Sales Tax, etc.) may be applied to your invoice.
You can cancel your subscription whenever you like, however we do not offer refunds for a billing period you’ve already paid for.
We don’t require a credit card to start a free trial. If you want to continue after your trial, we’ll ask for your credit card then.
We use industry-standard cloud infrastructure along with extra safeguards to ensure your data remains secure.
Yes. You can choose to pay via invoice for payments over $2,400 USD.
These are users who can read and comment on data and insights, but can’t edit. You can have unlimited viewers.
Used by the world’s most innovative teams
The research specialty at this online design and publishing tool uses Dovetail to achieve their mission of empowering the world to design.
Dovetail helps the product team at this global tech company to stay true to their value of holding the customer at the heart of everything they do.
The team at this win/loss analysis provider use Dovetail to help their clients better understand why they win some deals and lose others.