New!
Jumpstart your research journey with our new Analysis plan, starting from $15 / month
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Democratize research

Share research data and insights across your entire organization at no additional cost with unlimited free viewer accounts on all of our plans.

Pay yearly

Analysis

Great for small projects

$15

USD / month
Billed yearly ($180)

Analysis + Repository

Organize customer knowledge

$100

USD / month
Billed yearly ($1,200)

Enterprise

Built for large organizations

$600

USD / month
Billed yearly ($7,200)
Usage
Included contributors
1
5
10
Additional contributors
0
0
0
Monthly transcription hours
5 hours
25 hours
100 hours
Free viewer accounts
Unlimited
Unlimited
Unlimited
Video, images, and files
Unlimited
Unlimited
Unlimited
Projects
Unlimited
Unlimited
Unlimited
Analysis features
Highlights, tags, and charts
Full-text search with filters
Comments and sharing
Automatic sentiment analysis
CSV import / export
Repository features
Zoom integration
Insights with references
Integrations via Zapier
Cross-project tags and fields
Granular user permissions
Project templates
Admin and security
Encrypted data & backups
Data processing agreements
Penetration test reports
Custom security assessments
Custom payment terms
Single sign-on
Support
Slack community
Self-serve knowledge base
Email support
Priority support response
Upgrade now
Pay yearly

Analysis

Great for small projects

$15

USD / month
Billed yearly ($180)
1 included contributor
0 additional contributors
5 hours transcription / month
Unlimited free viewer accounts
Unlimited video, images, and files
Unlimited projects and notes
All Analysis features

Analysis + Repository

Organize customer knowledge

$100

USD / month
Billed yearly ($1,200)
5 included contributors
0 additional contributors
25 hours transcription / month
Unlimited free viewer accounts
Unlimited video, images, and files
Unlimited projects and notes
All Analysis features
All Repository features

Enterprise

Built for large organizations

$600

USD / month
Billed yearly ($7,200)
10 included contributors
0 additional contributors
100 hours transcription / month
Unlimited free viewer accounts
Unlimited video, images, and files
Unlimited projects and notes
All Analysis features
All Repository features
All Admin & security features
Priority support response

Pricing FAQ

Answers to common questions about pricing and billing.

What are contributors?

These are users who contribute and analyze data in Dovetail, like researchers, designers, and product managers. 

What are viewer accounts?

These are users who can read and comment on data and insights, but can’t edit. You can have unlimited viewers. 

Are you GDPR compliant?

Yes. We’re GDPR ready with a privacy-by-design architecture, clear privacy policies, and a DPA available. Terms and policies →

How safe is our data?

We use industry-standard cloud infrastructure along with extra safeguards to ensure your data remains secure. Security →

Will you negotiate your terms?

Not at this stage. All customers must agree to our standard terms of service and privacy policy. Terms and policies →

When do we need to pay?

We don’t require a card to start a free trial. If you want to continue after your trial, we’ll ask for your credit card then. 

Can we pay via invoice?

Yes. You can choose to pay via invoice for payments over $2,400 USD. 

Can we cancel at any time?

You can cancel your subscription whenever you like, however we do not offer refunds for a billing period you’ve already paid for. 

Trusted by teams worldwide

Dovetail powers customer research at hundreds of leading organizations around the globe.

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Meet our customers

Research data under lock & key

Dovetail is built on a modern cloud infrastructure utilizing world-class vendors like Amazon Web Services to ensure the safety of your data.

Encrypted data
Backups & monitoring
GDPR compliance
Penetration testing
Permanent deletion
Obfuscated data
Visit security page

See what other researchers, product managers, designers, and CX professionals are saying about Dovetail. Read all our reviews →

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