Try free

Democratize research

Share research data and insights across your entire organization with unlimited free viewer accounts on all of our plans, at no additional cost.

Pay yearly

Analysis

Great for small projects

$15

USD / month
Billed yearly ($180)

Analysis + Repository

Organize customer knowledge

$100

USD / month
Billed yearly ($1,200)

Enterprise

Built for large organizations

$600

USD / month
Billed yearly ($7,200)

Usage

Included contributors
1
5
10
Additional contributors
0
0
0
Monthly transcription hours
5 hours
25 hours
100 hours
Free viewer accounts
Unlimited
Unlimited
Unlimited
Video, images, and files
Unlimited
Unlimited
Unlimited
Projects
Unlimited
Unlimited
Unlimited
Tracked research participants
250
500
1000

Analysis features

Highlights, tags, and charts
Full-text search with filters
Comments and sharing
Automatic sentiment analysis
CSV import / export

Repository features

Atomic insights
Google Drive integration
Zoom integration
Cross-project reports
Cross-project tags and fields
Granular user permissions
Project templates
Integrations via Zapier
Custom branding

Admin and security

Encrypted data & backups
Data processing agreement
Penetration test reports
Custom security assessments
Flexible payment options
Single sign-on

Support

Slack community
Self-serve knowledge base
Email support
Priority support response
Upgrade now
Pay yearly

Analysis

Great for small projects

$15

USD / month
Billed yearly ($180)

1 included contributor
0 additional contributors
5 hours transcription / month
Unlimited free viewer accounts
Unlimited video, images, and files
Unlimited projects and notes
All Analysis features
Upgrade now

Analysis + Repository

Organize customer knowledge

$100

USD / month
Billed yearly ($1,200)

5 included contributors
0 additional contributors
25 hours transcription / month
Unlimited free viewer accounts
Unlimited video, images, and files
Unlimited projects and notes
All Analysis features
All Repository features

Enterprise

Built for large organizations

$600

USD / month
Billed yearly ($7,200)

10 included contributors
0 additional contributors
100 hours transcription / month
Unlimited free viewer accounts
Unlimited video, images, and files
Unlimited projects and notes
All Analysis features
All Repository features
All Admin & security features
Priority support response

People

Track and manage research participants across your data and insights. Learn more →

Purchase bundles of 1,000 additional people
Manage participants
Secure by design

$25

USD / 1,000 people / month

Pricing FAQ

Answers to common questions about pricing and billing.

How long is the free trial?

We offer a 7 day free trial for our Analysis, and Analysis and Repository plans. 

Can we negotiate your terms?

No. All customers must agree to our standard terms of service and privacy policy. Terms and policies →

Are you GDPR compliant?

Yes. We’re GDPR-ready with a privacy-by-design architecture, clear privacy policies, and a DPA available. Terms and policies →

Can we cancel at any time?

You can cancel your subscription whenever you like, however we do not offer refunds for a billing period you’ve already paid for. 

When do we need to pay?

We don’t require a credit card to start a free trial. If you want to continue after your trial, we’ll ask for your credit card then. 

How safe is our data?

We use industry-standard cloud infrastructure along with extra safeguards to ensure your data remains secure. Security & privacy →

Can we pay via invoice?

Yes. You can choose to pay via invoice for payments over $2,400 USD. 

What are viewer accounts?

These are users who can read and comment on data and insights, but can’t edit. You can have unlimited viewers. 

What are contributors?

These are users who contribute and analyze data in Dovetail, like researchers, designers, and product managers. 

Start a 7 day free trial

Start free trial
A few of our customers

See more customers →
bcg
Figma
gitlab
glossier
nng
shopify
square
vmware
Product

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