Get inspired and learn how our customers get value from Dovetail.
The research specialty at this online design and publishing tool uses Dovetail to achieve their mission of empowering the world to design.
Dovetail helps the product team at this global tech company to stay true to their value of holding the customer at the heart of everything they do.
The team at this win/loss analysis provider use Dovetail to help their clients better understand why they win some deals and lose others.
Dovetail helps the Digitalisation & Innovation department drive process forward at Uniqa, one of Europe’s largest insurance providers.
This Berlin-based startup wants to fundamentally change the way care is delivered in Europe, and user research with Dovetail plays a critical role.
This New York based consultancy helps early-stage startups build a great workplace for their employees by using Dovetail for user research analysis.
Over 30,000 researchers, designers, and product managers use Dovetail.
A much-needed tool that’s been missing in the research workflow. The day I was introduced to Dovetail, I cried internally. It saves a lot of time at the outset when collating research, but the real magic is in the long term with the ability to share insights in an organization and reduce the amount of research that actually needs to get done.
I’ve worked in Product Management and used clunky, obsolete systems for gathering, organizing, and presenting data from user observations. Dovetail transformed my work in my previous job, and I’ve introduced it to my new (product) team who is agog at its value.
Finally, I can easily spot trends in our user feedback and categorize them when needed. It’s good to have one place to store all feedback, so I don’t have to go through e-mails, PowerPoints, Post-Its, and pictures.
So valuable for our qualitative user research in highlighting key quotes and categorizing them into themes to be explored further. It’s the essential tool in my user research toolkit!
Dovetail’s tagging tool has changed the way the design team analyzes user interviews to be more systematic and methodological. It has allowed me to find, organize and share insights and interview snippets with the wider company more efficiently. Great product. They’ve thought of everything!
I really like how I can organize all of my qualitative research in a bite-sized, consumable way for my stakeholders.
It seems like everything has been thought about from the user’s point of view, which is very rare!
I have not come across another tool that matches Dovetail’s in terms of ability to tag and sort data collaboratively and at a reasonable price. Also the ability to use various data types together (video, audio, text) is fantastic. Keep it up!
The tagging functionality and flexible taxonomy is a game changer.
As an employee of my organization’s Customer Experience Team, my job focuses heavily on conducting internal and external interviews, panels, and workshops. These events produce so much valuable feedback, but having to go back and listen to the meeting recordings and reviewing my notes was a huge pain point. Dovetail was therefore a GAME CHANGER. I can quickly upload, transcribe, tag, and analyze feedback. More importantly, Dovetail allows me to meet internal and external customer needs faster.
BCG Digital Ventures
It’s my fave product that I’ve used in the past year.
Incredible product! Dovetail is an essential part of my research toolbox. I can’t imagine approaching a new project without it!
The tagging feature is by far the best compared to competitors. It’s effective and allows us to work with efficiency. The tool is very flexible and allows for different methodologies to process the data.
Dovetail works wonderfully as a repo for all our research needs and we’re able to communicate all those insights with our product team.
Anyone in the team can dive into your research space, access the same data, see the volume metrics around different kinds of requests, and view customer interviews. This means that they deeply understand the problems they’re solving in a way that just giving them a feature request doesn’t accomplish
Everything’s in the one place and the team only needs to remember one link. It’s absolutely our tool end-to-end. I don't know what we’d do without it actually.
Dovetail brings everything into one place. Everyone in the product team can easily go in and view research sessions. It makes everything a lot less chaotic, a lot more organized, and the research team a lot less stressed.
Transcription is a game changer. There aren’t many effective transcription tools out there so just being able to upload a video into Dovetail, have it all transcribed, and work your way through the data has tightened our process and made it a lot more efficient.
You Need A Budget (YNAB)
I’ve never had a tool so dedicated and focused on making the research experience the very best it can be. Plus, your development pace is bananas. How do you do it?! (Seriously, all of us over here at YNAB want to know.)
I’ve been involved in software research projects for nearly 12 years. This process is often incredibly messy, tedious and highly intensive (in terms of labor). You’re living in sticky note hell and it’s even more challenging to do this as a remote team. The one thing Dovetail does an incredible job at is making it easy to aggregate qualitative research, identify trends and produce reports quickly without all that manual work.
Being able to have a source of truth and get everyone on the same page quicker is an absolute game changer for someone like a product manager whose entire role revolves around that.
Dovetail is versatile, reliable, and beautiful. It supports different styles of research and is pleasing to the eye, which should not be underestimated when working with a tool on a daily basis! The Dovetail team regularly seeks out and uses customers’ feedback, optimizing the tool and delivering more value with each update. Dovetail is not just a tool – the community built around it is ready to support newbies and experienced users alike. We, the Research team at UNIQA, love it and cannot imagine doing our jobs without it!”
One of the biggest challenges I face is making the work I do transparent and keeping the wider business engaged in the research we are conducting. Dovetail has become an essential tool for me, in this regard, and has really transformed the way I work. Being able to record all raw notes as research is being conducted, and inviting people to get in there and be part of the process, makes the research we do accessible and keeps everyone involved.
The UX Agency
Dovetail has made existing research so much more powerful by allowing searching through transcripts to dig out extra information when needed. Worth it for that alone. The tagging and tag boards are great for design teams to organize what to do next.
Dovetail is a central place to find out about all the research that’s been done in a product area. You can get a holistic view of everything that our customer has said about us: What’s great about us, what’s not great about us, what we can do to improve, and where those gaps and opportunities are. I think that’s awesome.
Robert Half Technology
It helps you see connections that would normally be hard to see.
For The Win
I love how easy Dovetail makes tagging and analyzing lots of interview transcripts. The interface is fast and responsive, and I’m able to get more data and insights because of how well the tool fits into my workflow.
A one stop source for your user research repository needs.
It’s the best tool I’ve tested for qualitative research and thematic analysis. It’s easy to use, approachable, and flexible.
Your tagging system is a dream come true!!
CBRE | Host
I love Dovetail! It’s easy to use, the transcription service is great, and the tagging features are amazing.
Easy to use interface that automates the tedious parts of research analysis!
Dovetail is really handy for cataloging long-term findings from user research.
Organizing my research assets in a cloud environment increases my efficiency as a researcher and improves the sharing and communication of workflows and research results.
Dovetail has been a driving force in maturing and democratizing design research in our organization.
It has saved me a lot of time and helped me communicate a story to decision makers.
Nielsen Norman Group
One of the best qualitative research tools I’ve seen. The transcription feature has sped up my analysis workflow substantially!
The ability to create a flexible tagging system allows my team to perform rigorous analysis of our qualitative data. No other tool I’m aware of lets us do this.
It’s great to have a central research repository and the video transcription service is great.
Life saver for organizing insights from large data sets, transcription is working beautifully, and a very delightful user experience.
It’s the best qualitative research tool I’ve used. Modern interface, easy to use, like the sharing and presentation options.
Dovetail is easy and intuitive to use and has helped me be a better researcher. It’s also helped me envision new ways of conducting and structuring research.