Our customers

Learn how organizations get value from Dovetail

Dovetail helps the Digitalisation & Innovation department drive process forward at UNIQA, one of Europe’s largest insurance providers.

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//arm.com//atlassian.com//www.bcg.comhttp://barnardos.org.uk

This Berlin-based startup wants to fundamentally change the way care is delivered in Europe, and user research with Dovetail plays a critical role.

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//deloitte.com//csiro.au//elsevier.com//enigma.swiss/en

This New York based consultancy helps early-stage startups build a great workplace for their employees by using Dovetail for user research analysis.

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//esri.com//ideo.com//nike.com//maersk.com

The world’s largest provider of adventure travel experiences uses Dovetail to store and analyze research data from a rapidly growing user experience team.

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//pearson.com//shopify.com//seek.com//freshworks.com

My team has started using Dovetail even more and the amount of productivity increase we are witnessing is amazing. The turnaround time for customer interviews to be converted to reports has reduced immensely and the quality of our reports have also improved a lot. Your app is simply too good!

AbhilashResearcher at Freshworks

I've got to say, playing around with Dovetail I felt a deep unwinding of tension - it seems like the answer to the need I had for a lightweight but powerful and affordable insights repository that makes the value of qualitative research plain as day.

BasheeraDesign Lead at DemandLogic

I love how easy Dovetail makes tagging and analyzing lots of interview transcripts. The interface is fast and responsive, and I’m able to get more data and insights because of how well the tool fits into my workflow.

BenjaminFounder at For The Win

I've been involved in software research projects for nearly 10 years. This process is often incredibly messy, tedious and highly intensive (in terms of labor). You're often living in sticky note hell and it's even more challenging to do this as a remote team. The one thing Dovetail does an incredible job at is making it easy to aggregate qualitative research, identify trends and produce reports quickly without all that manual work.

SherifProduct Manager at Atlassian

Our experience has been wonderful. The customer service is truly amazing. When we upgraded from our free trial we received and email from the CEO & co-founder. He has answered all questions we have had with an very fast response time. He has also asked for feedback, and responded to our suggestions. We have truly felt supported while using Dovetail. Judging from my experience Dovetail will only get better as they continue to grow!

LaurieFellow at Harvard University

I’m just loving Dovetail for qualitative user feedback documentation and analysis. It’s just a lovely experience. I don’t know what impresses me more… the app or the team and how they are building it!

MichaelVP of Product at Onist

I love that it’s made especially for researchers, and it has been researched — ha! — to suit their different styles of work. I love that it is continuously being improved thanks to the founders’ hard work. I love that you, Benjamin and Bradley, are so responsive, and you listen to and seek your customers’ feedback. In fact, what makes it the most special to me is that you've managed to turn your product into a community right from the start!

SonjaResearcher at Uniqa

One of the biggest challenges I face is making the work I do transparent and keeping the wider business engaged in the research we are conducting. Dovetail has become an essential tool for me, in this regard, and has really transformed the way I work. Being able to record all raw notes as research is being conducted, and inviting people to get in there and be part of the process, makes the research we do accessible and keeps everyone involved.

SophieResearcher at Kickstand

We’ve been using Dovetail to collate and store all of our user research data. We love how easy it is to synthesise and gain insights, share the data with stakeholders, and access notes and insights whenever we need to. It saves us so much time.

SarahResearcher at Channel Nine

I just spent the entire day in Dovetail, love it. Looking forward to seeing the evolution of Dovetail and I hope it’s growing.

PascalLead at Whispers & Giants

Loving the product. Tagging has been a breeze and re-organizing my thoughts using Dovetail has been easier than any other platform I’ve used!

ErikResearcher at Shopify

Clear analysis, ease of use, tagging is fantastic. Saves hours of the qualitative research process.

TashSenior Designer at Intuit

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