Join thousands of product people at Insight Out Conf on April 11. Register free.

Start free

About us

We’re a rapidly growing global company helping organizations improve the quality of their products and services through the power of customer understanding.

It all started in 2017

Dovetail was started in 2017 by Benjamin Humphrey and Bradley Ayers. They founded Dovetail with a belief that deep customer understanding is the secret ingredient to building great products.

We’re on a mission

Dovetail has grown a lot thanks to our 3,200+ happy customers. We believe that every single organization conducts research of some form. Our mission is to improve the quality of every thing.

Join our team

Help us build the future of research and work on an exciting platform with thousands of fans worldwide, from our Sydney and San Francisco offices.

See open roles

What we value

This is how we talk the talk and walk the walk.

Put the customer first

Seek to understand—and then solve—real customer problems. Earn and keep customer love through transparency, authenticity, and results. Watch competitors, but obsess over customers.

If we do it, we nail it

First impressions matter. Sweat the details, don’t sacrifice on quality, and create an awesome experience at every touchpoint whether it’s support, our interview process, or the product.

Stay humble

Be authentic, humble, and empathetic to others. Remember the human behind the work. Operate collaboratively—rally around problems, and celebrate wins together.

Do the thing

Keep the speed up by taking pragmatic risks. Only agonize over irreversible decisions. Be reliable and follow through. If you say you’ll do something, do it.

Open by default

Trust others and assume good intent. If you need to build context and understanding; ask. Always share information freely.

Creating Dovetail’s values

“We want a set of values to build a shared understanding, and to help keep everyone aligned as we expand. The values need to help us make decisions about what to build, how we scale, and who to hire.”

Beth Ferguson

Head of Talent

Meet the team

We’re a rapidly growing diverse team with one thing in common; we’re customer obsessed! We come from all corners of the globe — 🐨🥝🦁⛄️🍔 — but the magic happens in 🇦🇺 Sydney and 🇺🇸 San Francisco.

team member headshot
Alex Younes

Head of Sales

team member headshot
Ally Kendall

Senior Product Marketing Manager

team member headshot
Anahita Jamshidi Fard

Researcher

team member headshot
Anna Zhirnova

Software Engineer

team member headshot
Anne-Marie Morrell

Lead, Key Accounts

team member headshot
Athan Zikou

Engineering Manager

team member headshot
Benjamin Humphrey

Co-founder / CEO

team member headshot
Beth Ferguson

Head of Talent

team member headshot
Bethany Lo Russo

Legal Counsel

team member headshot
Bradley Ayers

Co-founder / CTO

team member headshot
Brice Thomas

Software Engineer

team member headshot
Caitlin Burns

Content Lead

team member headshot
Cameron Lazell

Engineering Manager

team member headshot
Carlyn Shaw

Marketing Manager

team member headshot
Charlie Yuncken

Video Producer

team member headshot
Cheri March

CX Program Manager

team member headshot
Christo Wei

Senior Financial Accountant

team member headshot
Claire Fletcher

People Operations Manager

team member headshot
David Richard

Senior Software Engineer

team member headshot
Dilshi Gunasekara

Senior Financial Analyst

team member headshot
Ed Hatrick-Smith

Engineering Manager

team member headshot
Emily Brogan

Customer Education Lead

team member headshot
Erin Campbell

Engineering Manager

team member headshot
Jack Gardner

Software Engineer

team member headshot
Jack Lian

Senior Software Engineer

team member headshot
Jamie Rosenberg

Data Engineer

team member headshot
Jan van der Kolk

IT Manager

team member headshot
Jennifer Price

Deal Desk Analyst

team member headshot
Jeremie Gluckman

Community Lead

team member headshot
Jun Ling

Software Engineer

team member headshot
Kang-Wei Chan

Engineering Team Lead

team member headshot
Kevin Ellison

Sales Manager

team member headshot
Kevin Tang

Product Designer

team member headshot
Liam Nardo

Recruiter

team member headshot
Loughlin Fox

Software Engineer

team member headshot
Maddie Westerström

Web Team Lead

team member headshot
Matt Davidson

Software Engineer

team member headshot
Nathan Miller

Security and Compliance

team member headshot
Nick Barnett

Tech Lead

team member headshot
Noah Isibor

Account Executive

team member headshot
Pat Barlow

Support Lead

team member headshot
Patrick Sweeney

Marketing Strategy & Analytics

team member headshot
Peter Campana

Account Executive

team member headshot
Peter Wooden

Software Engineer

team member headshot
Renee Liang

Product Marketing Manager

team member headshot
Rhys Johns

Software Engineer

team member headshot
Robert Hung

Software Engineer

team member headshot
Rohan Fleming

Design Team Lead

team member headshot
Sarah Haver

Software Engineer

team member headshot
Sascha Kerbert

Head of Operations

team member headshot
Scott Sidwell

Software Engineer

team member headshot
Sean Bruce

Marketing Manager

team member headshot
Serena Chan

Research Advocate

team member headshot
Shelby Sims

Account Executive

team member headshot
Terence Jeong

Software Engineer

team member headshot
Tia Alisha

Art Director

team member headshot
Tom Belica

Workplace Ops Manager

team member headshot
Tom Mansfield

Head of Marketing

team member headshot
Vanessa Ung

Senior Software Engineer

team member headshot
Vince Mu

Software Engineer

team member headshot
Yunze Shi

Software Engineer

team member headshot
Zheng Zhao

Software Engineer

team member headshot
Is this you?
Join the team

A few of our customers

Dovetail powers customer research at thousands of organizations.

Deloitte
Porsche
Canva
NNG
GitLab
IDEO
Intrepid Group
SafetyCulture

Find us around the globe

From the cafe lined streets of Surry Hills to the cultured sidewalks of downtown San Francisco, dive right into the world of Dovetail.

Sydney

You’ll find the Dovetail HQ nestled in Surry Hills, the unofficial tech center of Sydney, Australia.

San Francisco

Check out our freshest space in the bustling downtown area of San Francisco, California, USA.

Community

Connect with the Dovetail team and fellow researchers by joining our lively Slack community.


Your customer insights hub

Turn data into actionable insights. Bring your customer into every decision.

Start free

Product

InsightsAnalysisAutomationIntegrationsEnterprisePricingLog in

Company

About us
Careers9
Legal

© Dovetail Research Pty. Ltd.
TermsPrivacy Policy

Log in or sign up

Get started for free


or


By clicking “Continue with Google / Email” you agree to our User Terms of Service and Privacy Policy