About us

We help teams understand their customers, make better decisions, and do great work.

Dovetail is a cloud-based user research and customer feedback platform that helps teams with analysis, organization, collaboration, and storage of research data and insights. With Dovetail, researchers, analysts, designers, and product managers store their research data in one place, analyze qualitative data to discover patterns and insights, and share findings with the rest of their organization.

We believe that every single organization conducts user research of some form, in order to explore what new products they could build, or to understand what they could improve about existing ones. Our vision is that Dovetail becomes the go-to user research platform for all organizations.

Dovetail has been growing quickly since we first launched. We now have hundreds of happy customers worldwide like Boston Consulting Group, Cisco, CSIRO, Deliveroo, Elsevier, Kayak, Mastercard, Sketch, Shopify, Square, Thoughtworks, and VMware.

Meet the team

We’re a small group of 🐨 Aussies, 🥝 Kiwis, a 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Brit, a 🍺 German, a ⛄️ Swede, and an 🍔 American based in 🇦🇺 Sydney Australia. Want to join us? Check out our open roles.

Alex Younes

Enterprise Account Manager

Benjamin Humphrey

Co-founder / CEO

Beth Ferguson

People Lead / Recruiter

Bradley Ayers

Co-founder / CTO

Brian Swift

Head of Product

Chris Morgan

Senior Engineer

Chris Manouvrier

Principal Engineer

Chris Doble

Lead Engineer

David Richard

Lead Engineer

Jack Davis

Engineering Team Lead

Kai Forsyth

Product Marketer

Kanav Bhama

BizOps Manager

Lisa Nguyen

Graphic Designer & Illustrator

Liz Ross

Marketing Manager

Lucy Denton

Senior Product Designer

Maddie Westerström

Front End Engineer

Matt Davidson

Software Engineer

Nick Barnett


Sean Bruce

Content Editor

Our location

Our office is located in leafy Surry Hills, Sydney, Australia.

Level 1, 276 Devonshire St
Surry Hills, NSW 2010

Open in maps

Trusted by teams worldwide

Dovetail powers customer research at hundreds of leading organizations around the globe.

Meet our customers


For press inquiries please get in touch with us. You can download our press kit, including logos, product screenshots, and more.

Try now for free

Try free for 7 days

Trusted by companies likeSee all →



Data analysisResearch repositoryCollaborative researchVideo and transcriptionCustomersEnterpriseIntegrationsPricing

© Dovetail Research Pty. Ltd.

Made in Australia