About Dovetail

We help teams understand their customers, make better decisions, and do great work.

Every single product or service organization conducts user research of some form, in order to explore what new products they could build, or to understand what they could improve about existing ones. Our mission is that Dovetail becomes the go-to research platform for these organizations.

With Dovetail, researchers, analysts, designers, and product managers can store user research data in one place, analyze qualitative data to discover patterns and insights, and share research findings with the rest of their organization. We started Dovetail because we believe that deeply understanding one’s customers is the secret ingredient to making great products.

Our culture values responsibility and accountability, trust and openness, efficiency and speed. We’re all about sweating the details on delightful experiences, tackling ambitious technical challenges, and learning twice as fast as anywhere else. We’re extremely customer-focused, regularly talking with customers in-person, via email, or over video. Our company Slack workspace is even shared with over 600 end-users.

Dovetail has been growing rapidly since we first launched in late 2017. We now have hundreds of happy customers worldwide like Arm, BCG, Chargebee, CSIRO Data61, Deliveroo, Deloitte, Harvard, Elsevier, Freshworks, Kayak, Spotify, Thoughtworks, Uniqa, VMware, and many more.

Meet the team

We’re a small group of 🐨 Aussies and 🥝 Kiwis (and a German 🍺) based in 🇦🇺 Sydney Australia. Want to join us? Check out our open roles.

Benjamin Humphrey

CEO / Designer / Developer

Benjamin is a designer, developer, and entrepreneur. Benjamin has worked in Australia, New Zealand, and the SF bay area leading projects at Atlassian, Delicious, and Ubuntu.

Bradley Ayers

CTO / Developer

Brad’s a software architect living in Sydney. He has a Bachelor of Engineering from Griffith University and previously worked as an architect at Atlassian.

Chris Doble

Lead Developer

Chris is a software engineer living in Sydney. Previously he worked at Atlassian and Canva. In his spare time he makes beer and studies physics.

Chris Manouvrier

Lead Developer

Chris is a software engineer based in Sydney. Chris has a Bachelor of Software Engineering and Physics from UNSW and has worked with various startups around Sydney.

David Richard

Lead Developer

David brings German engineering principles to the startup game. He was previously building shiny products at Atlassian.

Kai Forsyth

Customer Success Manager

Kai helps Dovetail customers do great things. He previously worked on design and research projects at Intercom and Atlassian.

Liz Ross

Product Marketer

Liz is on board to help spread the good word of Dovetail. She came across from Microsoft where she worked towards winning the hearts and minds of the audience through powerful storytelling.