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Get inspired, learn and read first-hand feedback from teams around the globe on how they are getting value from Dovetail.

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Eucalyptus

This is how Eucalyptus is using Dovetail to change the future of healthcare

Roy Olende

Head of UX Research

Zapier

I can hop into Dovetail at any time and see what’s going on with the UX research or product teams, what our customers are saying, and see exactly when insights are being published. This helps relate the work we have done in the past or what we could be doing in the future—without doubling up work. For me, Dovetail is a really simplified way of getting context really quickly.

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Tag board by Kickstarter and Julianna Lynch
David Turell

Head of New Product Design

Harvard Business Publishing

When we started using Dovetail, it was for our User Experience team, because that's where the research was happening across different agile teams. And as we've grown the projects inside of Dovetail, we've grown awareness in the organization. Now, more people are interested in participating and using it. It's a nice ability for people outside of the core team to actually contribute research to the larger organization.

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project44

Project44 makes supply chains work around the globe. Here’s how Dovetail helps

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Atlassian

Atlassian’s world-class research teams set the standard when it comes to customer closeness. Here’s how Dovetail helps

Ewelina Szczepaniak-Wenting

Senior UX Researcher, Tischner European University lecturer

Netguru

Dovetail makes it so easy to create insights for our clients and stakeholders. We’re able to show rather than tell our findings in a beautiful and digestible format, and we’ve heard feedback from our stakeholders that they’re actually excited to see our insights, which is so impactful.

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Canva

The research specialty at this online design and publishing tool uses Dovetail to achieve their mission of empowering the world to design.

Benjamin Jackson

Founder

Hear Me Out

I love how easy Dovetail makes tagging and analyzing lots of interview transcripts. The interface is fast and responsive, and I’m able to get more data and insights because of how well the tool fits into my workflow.

Becky White

Head of Design Research

Canva

Dovetail brings everything into one place. Everyone in the product team can easily go in and view research sessions. It makes everything less chaotic, more organized, and the research team less stressed.

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Harvard Business Publishing

Learn why Harvard Business Publishing relies on Dovetail to conduct world-class research

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Okta

Okta leverages insights at scale to build a world-class authentication tool—all with security and functionality front of mind.

Craig Boustred

Design Researcher

Canva

Transcription is a game changer. There aren’t many effective transcription tools out there so just being able to upload a video into Dovetail, have it all transcribed, and work your way through the data has tightened our process and made it a lot more efficient.

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Zapier

Learn how Zapier centralizes customer data and stays connected across their fully remote organization with the help of Dovetail.

Sherif Mansour

Distinguished PM

Atlassian

I’ve been involved in software research projects for nearly 12 years. This process is often incredibly messy, tedious and highly intensive (in terms of labor). You’re living in sticky note hell and it’s even more challenging to do this as a remote team. The one thing Dovetail does an incredible job at is making it easy to aggregate qualitative research, identify trends and produce reports quickly without all that manual work.

Sonja Bobrowska

CX Researcher

UNIQA

Dovetail is versatile, reliable, and beautiful. It supports different styles of research and is pleasing to the eye, which should not be underestimated when working with a tool on a daily basis! The Dovetail team regularly seeks out and uses customers’ feedback, optimizing the tool and delivering more value with each update. Dovetail is not just a tool – the community built around it is ready to support newbies and experienced users alike. We, the Research team at UNIQA, love it and cannot imagine doing our jobs without it!”

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Vero

Vero’s mission is to build quality, purpose-driven products that help marketing teams get more out of their data. Here’s how Dovetail helps

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Mable

Mable is consolidating all their research in Dovetail to connect the dots, standardize their process and create powerful insights. They’re building an impactful platform to bring together disabled and aging individuals with support providers

Julianna Lynch

Research Operations Coordinator

Kickstarter

Transcription is AWESOME. The tagging feature is well-thought-out. Even the smaller details, like using colors, really helps everything stay organized. Dovetail is an amazing tool and I really enjoy using it.

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Netguru

This is how Netguru saves 38+ hours every week, collaborates on multiple projects at once, and shares digestible findings their stakeholders love

Matt Hinds

Product Manager

SafetyCulture

Being able to have a source of truth and get everyone on the same page quicker is an absolute game changer for someone like a product manager whose entire role revolves around that.

Jules Lipman

Product Designer

SafetyCulture

Everything’s in the one place and the team only needs to remember one link. It’s absolutely our tool end-to-end. I don't know what we’d do without it actually.

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Hear Me Out

This New York-based consultancy uses Dovetail to help its clients make sense of employee feedback and build more sustainable cultures.

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HealthMatch

Dovetail enables HealthMatch to get closer to their customers and empowers the team to show rather than talk about research data to make better product decisions

Natasha Wolf

Product Manager

SafetyCulture

Anyone in the team can dive into your research space, access the same data, see the volume metrics around different kinds of requests, and view customer interviews. This means that they deeply understand the problems they’re solving in a way that just giving them a feature request doesn’t accomplish

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Uniqa

Dovetail helps the Digitalisation & Innovation department drive process forward at Uniqa, one of Europe’s largest insurance providers.

Ria Chan

DesignOps Manager

SafetyCulture

Dovetail is a central place to find out about all the research that’s been done in a product area. You can get a holistic view of everything that our customer has said about us: What’s great about us, what’s not great about us, what we can do to improve, and where those gaps and opportunities are. I think that’s awesome.

Chris Hexton

CEO and Co-Founder

Vero

Since adopting Dovetail, we've got one place to put all those (customer) conversations and that's meant that more of the right people are able to watch direct customer feedback. And that's been a huge help for ensuring everyone is close to the customer and really understanding their problems.

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Intrepid Group

The world’s largest provider of adventure travel experiences uses Dovetail to store and analyze research data from a rapidly growing user experience team

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Kickstarter

Kickstarter uses Dovetail to centralize their research data, create demand for insights among stakeholders, and create a workflow that elevates the research craft

Lyena Fi

Senior Product Manager

Eucalyptus

Our product-led engineers have said they’ve found Dovetail really valuable. After being on customer calls, they’re able to make decisions that cater to our customers to surprise or delight more when they’re building a feature.

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SafetyCulture

Dovetail helps the product team at this global tech company to stay true to their value of holding the customer at the heart of everything they do

Natalie Rowland

Lead Researcher

Atlassian

Simply put, Dovetail enables collaborative work. It also gives us the opportunity to use, analyze, and re-use data to pull together stories, which is time-saving and really valuable.

Elle Beebe-Tron

Staff UX Researcher

Change.org

The features offered are amazing. Analysis and repository is something I wish I knew about, or had access to, earlier in my research career.

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DoubleCheck Research

The team at this win/loss analysis provider use Dovetail to help their clients better understand why they win some deals and lose others

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ZoCo Design

Learn how ZoCo Design uses Dovetail to build confidence in their research accuracy and visibility, and bring collaboration into the twenty-first century

Marc Hofmann

User Experience Researcher

sevDesk

Thanks Dovetail for helping me drive customer understanding in my product team and making my job as a solo researcher better.

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Sonder

Sonder is scaling-up fast and using research to achieve its vision of enabling global access to on-demand and personalized safety, medical and mental health support

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Careship

This Berlin-based startup wants to fundamentally change the way care is delivered in Europe, and user research with Dovetail plays a critical role

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Hampr

This is how Hampr uses Dovetail to enhance workplace culture through the power of food and experiences

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The Honeycomb Works

The Honeycomb Works use Dovetail to break down their own silos and collaborate in the research process to help build cultures of inclusion and innovation

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Mathspace

Learn how Mathspace uses Dovetail to build confidence in their roadmap, make insights stick, and consolidate data in one tool, not five

Roy Olende

Head of UX Research

Zapier

I can hop into Dovetail at any time and see what’s going on with the UX research or product teams, what our customers are saying, and see exactly when insights are being published. This helps relate the work we have done in the past or what we could be doing in the future—without doubling up work. For me, Dovetail is a really simplified way of getting context really quickly.

David Turell

Head of New Product Design

Harvard Business Publishing

When we started using Dovetail, it was for our User Experience team, because that's where the research was happening across different agile teams. And as we've grown the projects inside of Dovetail, we've grown awareness in the organization. Now, more people are interested in participating and using it. It's a nice ability for people outside of the core team to actually contribute research to the larger organization.

Ewelina Szczepaniak-Wenting

Senior UX Researcher, Tischner European University lecturer

Netguru

Dovetail makes it so easy to create insights for our clients and stakeholders. We’re able to show rather than tell our findings in a beautiful and digestible format, and we’ve heard feedback from our stakeholders that they’re actually excited to see our insights, which is so impactful.

Benjamin Jackson

Founder

Hear Me Out

I love how easy Dovetail makes tagging and analyzing lots of interview transcripts. The interface is fast and responsive, and I’m able to get more data and insights because of how well the tool fits into my workflow.

Becky White

Head of Design Research

Canva

Dovetail brings everything into one place. Everyone in the product team can easily go in and view research sessions. It makes everything less chaotic, more organized, and the research team less stressed.

Craig Boustred

Design Researcher

Canva

Transcription is a game changer. There aren’t many effective transcription tools out there so just being able to upload a video into Dovetail, have it all transcribed, and work your way through the data has tightened our process and made it a lot more efficient.

Sherif Mansour

Distinguished PM

Atlassian

I’ve been involved in software research projects for nearly 12 years. This process is often incredibly messy, tedious and highly intensive (in terms of labor). You’re living in sticky note hell and it’s even more challenging to do this as a remote team. The one thing Dovetail does an incredible job at is making it easy to aggregate qualitative research, identify trends and produce reports quickly without all that manual work.

Sonja Bobrowska

CX Researcher

UNIQA

Dovetail is versatile, reliable, and beautiful. It supports different styles of research and is pleasing to the eye, which should not be underestimated when working with a tool on a daily basis! The Dovetail team regularly seeks out and uses customers’ feedback, optimizing the tool and delivering more value with each update. Dovetail is not just a tool – the community built around it is ready to support newbies and experienced users alike. We, the Research team at UNIQA, love it and cannot imagine doing our jobs without it!”

Julianna Lynch

Research Operations Coordinator

Kickstarter

Transcription is AWESOME. The tagging feature is well-thought-out. Even the smaller details, like using colors, really helps everything stay organized. Dovetail is an amazing tool and I really enjoy using it.

Matt Hinds

Product Manager

SafetyCulture

Being able to have a source of truth and get everyone on the same page quicker is an absolute game changer for someone like a product manager whose entire role revolves around that.

Jules Lipman

Product Designer

SafetyCulture

Everything’s in the one place and the team only needs to remember one link. It’s absolutely our tool end-to-end. I don't know what we’d do without it actually.

Natasha Wolf

Product Manager

SafetyCulture

Anyone in the team can dive into your research space, access the same data, see the volume metrics around different kinds of requests, and view customer interviews. This means that they deeply understand the problems they’re solving in a way that just giving them a feature request doesn’t accomplish

Ria Chan

DesignOps Manager

SafetyCulture

Dovetail is a central place to find out about all the research that’s been done in a product area. You can get a holistic view of everything that our customer has said about us: What’s great about us, what’s not great about us, what we can do to improve, and where those gaps and opportunities are. I think that’s awesome.

Chris Hexton

CEO and Co-Founder

Vero

Since adopting Dovetail, we've got one place to put all those (customer) conversations and that's meant that more of the right people are able to watch direct customer feedback. And that's been a huge help for ensuring everyone is close to the customer and really understanding their problems.

Lyena Fi

Senior Product Manager

Eucalyptus

Our product-led engineers have said they’ve found Dovetail really valuable. After being on customer calls, they’re able to make decisions that cater to our customers to surprise or delight more when they’re building a feature.

Natalie Rowland

Lead Researcher

Atlassian

Simply put, Dovetail enables collaborative work. It also gives us the opportunity to use, analyze, and re-use data to pull together stories, which is time-saving and really valuable.

Elle Beebe-Tron

Staff UX Researcher

Change.org

The features offered are amazing. Analysis and repository is something I wish I knew about, or had access to, earlier in my research career.

Marc Hofmann

User Experience Researcher

sevDesk

Thanks Dovetail for helping me drive customer understanding in my product team and making my job as a solo researcher better.

Ewelina Szczepaniak-Wenting

Senior UX Researcher, Tischner European University lecturer

Netguru

Dovetail makes it so easy to create insights for our clients and stakeholders. We’re able to show rather than tell our findings in a beautiful and digestible format, and we’ve heard feedback from our stakeholders that they’re actually excited to see our insights, which is so impactful.

Craig Boustred

Design Researcher

Canva

Transcription is a game changer. There aren’t many effective transcription tools out there so just being able to upload a video into Dovetail, have it all transcribed, and work your way through the data has tightened our process and made it a lot more efficient.

Julianna Lynch

Research Operations Coordinator

Kickstarter

Transcription is AWESOME. The tagging feature is well-thought-out. Even the smaller details, like using colors, really helps everything stay organized. Dovetail is an amazing tool and I really enjoy using it.

Natasha Wolf

Product Manager

SafetyCulture

Anyone in the team can dive into your research space, access the same data, see the volume metrics around different kinds of requests, and view customer interviews. This means that they deeply understand the problems they’re solving in a way that just giving them a feature request doesn’t accomplish

Lyena Fi

Senior Product Manager

Eucalyptus

Our product-led engineers have said they’ve found Dovetail really valuable. After being on customer calls, they’re able to make decisions that cater to our customers to surprise or delight more when they’re building a feature.

Marc Hofmann

User Experience Researcher

sevDesk

Thanks Dovetail for helping me drive customer understanding in my product team and making my job as a solo researcher better.

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