Send email or SMS questions to participants on a schedule. People answer your questions by simply replying. Their answers are aggregated in Dovetail, ready for you to analyze and share with your team. It’s designed so you can do more research, for less!
1. Design your project and set the frequency of questions.
2. Collect real life, in-the-moment answers from participants.
3. Analyze, extract insights, and centralize it all in one place.
4. Share a summary of what you learned with your team.
Schedule recurring questions to be sent automatically via SMS or email.
People’s answers are connected with each unique question, ready for analysis.
Easy to use analysis tools help you filter, tag, and sort answers.
If you’d rather analyze your data elsewhere, simply download it whenever you like.
See how real people experience products, services, and everyday life.
Just ask your participants to reply with an attached photograph or video and it’ll appear with their answer.
Keep notes of what you learn in the same place as your raw data. Highlight interesting themes that emerge during analysis by creating insights for your project.
When you’re ready to share your findings with stakeholders, just click a button and send the link, or invite them to your team.
Teams make it super easy to collaborate on research, analyze results together, and share knowledge around your organisation.
This wouldn’t be a SaaS product if we didn’t list all the features you get in a neat grid.
Run a diary study using SMS messaging or email
Automatically send questions on a schedule
Analyze data with tags and grouping
Highlight interesting answers with stars
Receive photographs from participants to get the bigger picture
Capture and share research insights in a single place
Collaborate with researchers across your organization
Export responses and participant details to a .CSV file
Set timezones to run your research around the world
Track the progress of your project on the go with mobile support
Project data is stored securely using SSL encryption
You’re in control; pause and resume your project at any time
Edit answers to clean them up or merge during analysis
Preview your emails before they’re sent to nail the wording
Quickly log in to Dovetail using your existing Google account
Fantastic customer support gets back to you immediately