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Stay on top of user research & feedback.

Powerful features help you centralize user research & feedback and turn them into insights. Understand your customers with Dovetail and build better things.

Try free for 14 days, no credit card required.

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Pascal — Design Researcher at Enigma

“I just spent the entire day in Dovetail, love it. Looking forward to seeing the evolution of Dovetail and I hope it’s growing.”

Pascal — Design Researcher at Enigma
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Powerful, collaborative editing.

Rapidly take notes or import data from other products to analyze in Dovetail. Format using headings, bold, italics, horizontal rules, lists, and blockquotes.

Annotate any text with a couple of keystrokes, and do everything concurrently in real time with others.

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Take research notes and analyze feedback with our collaborative editor


Quickly tag user research & customer feedback with inline annotations


Drag & drop, paste, or import images to organize and analyze

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Come with raw data, leave with insights.

Identify themes across user research & customer feedback. Build a classification system with tag definitions, categories, and color.

View a single tag to see all the tagged text across your content. Organically refactor classifications on the fly with easy-to-use bulk editing.

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Organically create research insights throughout the analysis process


Build connections between data as you identify patterns

Bulk editing

Replace and remove tags from multiple snippets of text

Aurelia — UX Researcher at Pinterest

“Highlighting text to tag is great! I love that I can add multiple tags to highlighted text. It’s super easy.”

Aurelia — UX Researcher at Pinterest
A screenshot showing a list of customer interview notes A screenshot showing a list of customer interview notes

Get organized with lists & boards.

Group research notes, tags, insights, and customer feedback with names and colors. View everything as a dense list or a flexible board.

Sort research by title, created date, or last modified, and simply drag & drop anything to reorganize.

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Categorize your research data into color-coded, named groups

Board view

View notes, tags, and insights as a board with drag & drop like Trello


Quickly sort by title, last modified, created date, or a custom rank

Connect 750+ apps

Automatically import research data like customer feedback, interview transcripts, support tickets, tweets, and more from hundreds of apps via our Zapier integration.

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Easily share your research with others.

Your research is more impactful when the whole team is involved. Invite product managers, designers, and stakeholders to contribute, and share your insights along with the raw data.

Dovetail encourages collaboration across your entire organization with unlimited users for one fixed price.


Collaborate with researchers and stakeholders across your organization


Ask questions or add observations to research data & customer feedback



Follow a project and be notified when new insights are published

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Rediscover past knowledge.

Past insights often get lost among the noise. Teams find themselves asking the same questions and repeating the same research over and over.

With Dovetail, your research lives in a product designed to store it. Separate the signal from the noise and make it easier for everyone to rediscover past knowledge.

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Organize research data into projects and create unique tag sets

Full-text search

Search through past research data and learn from historical insights


Zapier integration

Import data from 750+ integrations like Intercom, Typeform, and Rev

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It’s your data. Import and export at any time.

Easily import lots of user research and customer feedback—like NPS responses—to analyze in Dovetail.

At any time, download PDFs of your notes and a spreadsheet of your annotations for backup, archival, printing, or further analysis elsewhere.

Try free for 14 days

Import & export

Import data from a CSV and export your annotations at any time

Deep linking

Directly link or bookmark anything, including unique annotations

Keyboard shortcuts

Power user? No worries! Keyboard shortcuts make you super fast!


Take your research with you and browse outside the office

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Quickly log in or sign up with your existing Google account

Multi-region backups

Daily database backups and multi-region failover

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Data is encrypted while moving between us and your browser

Database encryption

Prevents malicious access through an infrastructure attack

Database-level security

Robust policy-based access controls minimize risk and improves auditing

CSRF prevention

Helps to prevent attacks from other websites you might visit

Sanitized logs

Technical application logs do not contain sensitive customer data
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An extra step to verify your identity when logging in with Google

Learn more about our data privacy and security measures