Build a user-centric culture by curating your research findings in a single location.
Centralize all your customer knowledge into one collaborative, searchable, and secure repository.
Curate your research and present your recommendations in a way that delivers meaningful impact.
Effortlessly interrogate your repository to quickly retrieve and uncover previous insights.
Disseminate your research findings across teams to foster a customer-focused culture.
No matter where your reports, presentations, and findings came from, they can all live in Playback with unlimited storage.
Keep all your outputs together with unlimited storage for PDFs, presentations, images, videos, and more.
Whether you’re dragging from your desktop or using cloud storage integrations like Google Drive, you can import materials from anywhere.
Craft captivating, traceable stories around your research learnings and share them across your entire organization.
Seamlessly search within your files to uncover and discover past research, reports, and insights.
Use our powerful search to look within your repository and locate the exact evidence you’re looking for.
Let stakeholders can quickly find relevant content themselves, rather than tapping you on the shoulder or skipping research entirely.
Know that your research findings have the impact and reach they deserve through aggregated and personalized insights.
Assess your influence with intuitive analytics. Recognize your popular findings, contributions, and learn how your stakeholders engage.
Identify which teammates viewed your stories. Start conversations about your research with comments and mentions.
With unlimited free viewer accounts, everyone in your organization can engage with customer stories to build empathy. Only pay for those who conduct research.
See pricingCreate shareable stories with references to quotes, highlights, and videos across projects.
Store images, videos, and documents directly or within notes.
Search the full text of research data and insights across all projects in your workspace.
Import data from Google Drive, a CSV file, or drag and drop to upload files directly.
Invite unlimited stakeholders and others to view research data at no additional cost.
Personalize your workspace by setting a logo, a theme, and a custom home experience.
Tell a compelling narrative with multi-column layouts, videos, images, and sticky notes.
See which of your teammates have viewed your stories with read receipts.
Establish conventions for customer interviews, usability testing sessions, and more.
Share stories and files within your organization over email or via our Slack integration.
Discuss research data and insights, and agree on the next steps as a team.
Download files and findings directly to your desktop in their original format
We enable thousands of organizations to better understand their customers with a platform trusted by Fortune 500 companies.
Configure permissions for individual projects to limit which roles and users have visibility of research data.
Single sign-on support via OpenID Connect, available in leading identity providers.
All data is encrypted in transit via TLS 1.2 and at rest with AES-256 encryption.
Control who can manage, view, and edit projects with granular project permissions.
Leverage domain-restricted sign up to provision user accounts as they need access.
Ability to provide and revoke access to roles, and manage active user sessions.
Restrict user provisioning to verified email addresses at your approved domains.
Established mitigation of risks related to security, availability, and confidentiality.
Dovetail adheres to the EU’s GDPR legislation on storage and deletion of user data.
Great for setting up your repository
Features
Admin and security
Support
For when you’re ready to scale
All the basics, plus
Features
Admin and security
Support
Great for setting up your repository
For when you’re ready to scale
Usage
Features
Admin and security
Support