Help your teams access the customer insights they need with a secure, searchable research repository.
Move your organization beyond repetitive onboarding, unnecessary rework, and gut feel decisions.
Highlight critical research findings and present recommendations that influence decisions.
Search and filter insights to narrow in on the exact information that you need.
Continuously share insights with your organization to encourage a customer-focused culture.
No matter where your insights, reports, or presentations came from, they all have a purpose-built home with Playback.
Keep all your outputs together with unlimited storage for PDFs, presentations, images, videos, and more.
Whether you’re dragging from your desktop or using cloud storage integrations like Google Drive, you can import materials from anywhere.
Create punchy stories explaining your findings. Simple templates reduce complexity for non-technical stakeholders.
Search deeply within your files' content to uncover past research, reports, and insights.
Use our powerful search to look within your repository and locate the exact evidence you’re looking for.
Let stakeholders quickly find relevant content themselves, rather than tapping you on the shoulder or skipping research entirely.
Know that your research findings have the impact and reach they deserve through aggregated and personalized insights.
Assess your influence with intuitive analytics. Recognize your popular findings, contributions, and learn how your stakeholders engage.
Identify which teammates viewed your stories. Start conversations about your research with comments and mentions.
With unlimited free viewer accounts, everyone in your organization can engage with customer stories to build empathy. Only pay for those who conduct research.
See pricingCreate shareable stories with references to quotes, highlights, and videos across projects.
Store images, videos, and documents directly or within notes.
Search the full text of research data and insights across all projects in your workspace.
Import data from Google Drive, a CSV file, or drag and drop to upload files directly.
Invite unlimited stakeholders and others to view research data at no additional cost.
Personalize your workspace by setting a logo, a theme, and a custom home experience.
Tell a compelling narrative with multi-column layouts, videos, images, and sticky notes.
See which of your teammates have viewed your stories with read receipts.
Establish conventions for customer interviews, usability testing sessions, and more.
Share stories and files within your organization over email or via our Slack integration.
Discuss research data and insights, and agree on the next steps as a team.
Download files and findings directly to your desktop in their original format
We enable thousands of organizations to better understand their customers with a platform trusted by Fortune 500 companies.
Configure permissions for individual projects to limit which roles and users have visibility of research data.
Single sign-on support via OpenID Connect, available in leading identity providers.
All data is encrypted in transit via TLS 1.2 and at rest with AES-256 encryption.
Control who can manage, view, and edit projects with granular project permissions.
Leverage domain-restricted sign up to provision user accounts as they need access.
Ability to provide and revoke access to roles, and manage active user sessions.
Restrict user provisioning to verified email addresses at your approved domains.
Established mitigation of risks related to security, availability, and confidentiality.
Dovetail adheres to the EU’s GDPR legislation on storage and deletion of user data.
Great for setting up your repository
Features
Admin and security
Support
For when you’re ready to scale
All the basics, plus
Features
Admin and security
Support
Great for setting up your repository
For when you’re ready to scale
Usage
Features
Admin and security
Support