Managing notifications

Configure and view notifications
Notification triggersOpening the notification centerConfiguring notification preferencesSlack
Set up desktop notificationsReceiving emails from Dovetail
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Help homeYour accountManaging notifications

Configure and view notifications

Notifications in Dovetail are designed to keep you informed on what matters to you.

Notification triggers

Dovetail sends notifications via email and the notification center in-product.

Notifications are triggered when:

  • Someone mentions you with @your_username.

  • Someone comments on something you've created.

  • Someone shares something with you.

  • A highlight reel you created is ready to download.

  • The transcription you requested has been completed.

  • A project digest is ready to view (sent by email only).

Opening the notification center

The notification center helps you stay up-to-date with conversations and completed actions in-product.

When you have new notifications, a badge with the number of unread notifications will appear over your profile picture in the top right corner. You will also see a real-time prompt on the bottom right of your screen when a new notification is triggered during a session.

To access your notifications you:

  1. Click your profile photo in the top right corner.

  2. Click Notifications.

Configuring notification preferences

In-product notifications cannot be disabled.

By default, all your notifications preferences are turned on. You can optionally disable email notifications and notifications for when a transcript has finished.

To change your preferences, navigate to your account notification settings:

  1. Click your profile photo in the top right corner.

  2. Click Profile.

  3. Click Settings.

Slack

You can also receive your notifications in Slack and this article details how to connect your Dovetail account to your Slack workspace.

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Authors

Eduardo Moratto

Product Manager

Article info

Last updated 24 March 2022
2 min read

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