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Help centerMake sense of your data

Make sense of your data

There is so much customer data - interviews, support requests, surveys, calls, NPS, PDFs. If you're building something, you know that hidden in that data are the insights you need to make better products. Learn how to use projects to surface key moments and understand trends in your data.

Articles


Setting up a project

Setting up a project

Projects are the main containers for housing related data in Dovetail.

Last updated12 November 2023
Read time3 min

 Create notes and import data

Create notes and import data

Notes can contain text, images, audio, video, tables, transcripts, and more!

Last updated19 April 2024
Read time7 min

Edit notes and transcripts

Edit notes and transcripts

Edit and update how notes are formatted in your project.

Last updated9 April 2024
Read time3 min

Surface themes with highlights

Surface themes with highlights

Connect your findings by highlighting key moments and grouping them under tags.

Last updated8 April 2024
Read time5 min

Quantify data with charts

Quantify data with charts

Last updated13 March 2024
Read time4 min

Track themes with channels

Track themes with channels

Take control of customer feedback and identify patterns before they become problems.

Last updated11 April 2024
Read time2 min

Using magic features

Using magic features

Transform your feedback into insights, so you can focus on building what’s next.

Last updated19 April 2024
Read time2 min

Product

OverviewChannelsMagicIntegrationsEnterpriseInsightsAnalysisPricingLog in

Company

About us
Careers13
Legal
© Dovetail Research Pty. Ltd.
TermsPrivacy Policy

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