Get your data from Lookback into Dovetail in a few simple steps.
You can export your notes from Lookback into Dovetail for analysis, however unfortunately export is only available for those on a Lookback Pro or Enterprise plan.
For each session recording in Lookback:
Lookback should start to download a CSV file that includes your notes.
Once you have your CSV file from Lookback, you can import this file to create new notes in Dovetail. Inside a project, click Data, then:
You can then map any columns from Lookback as a title for your notes, along with any additional fields.
Use casesUsability testing analysisCustomer interview analysisNet Promoter Score analysisSurvey response analysisSupport ticket analysisRemote user research
© Dovetail Research Pty. Ltd.
Made in Australia