Build the future of research and work on an exciting product with hundreds of happy customers worldwide, all from Sydney, Australia.
Great products are never created from thin air. The secret to creating great products is understanding people. Methodically learning about their behaviors, emotions, and pain points is called user research or customer research.
Our intuitive and affordable cloud software helps people inside businesses store and make sense of this unstructured user research data, capture and summarize their findings, and share that with relevant people inside the organization. This helps our customers understand their customers, and therefore they build better products as a result.
Our culture values responsibility and accountability, trust and openness, efficiency and speed. We’re all about sweating the details on delightful experiences, tackling ambitious technical challenges, and learning twice as fast as anywhere else. We’re extremely customer-focused, regularly talking with customers in-person, via email, or over video. Our company Slack workspace is even shared with over 600 end-users.
No founder dictators here. As an early employee, you will help us shape this culture. We’re building for a healthy, happy team where everyone believes in what they’re working on. We only hire excellent people that you’ll trust and learn from. We’re transparent in everything we do; regularly sharing product decisions, financials, and fundraising plans with everyone on the team, and even customers at times.
We’re hiring world-class people across engineering, design, product, marketing, operations, and more in Sydney, Australia. Click on an open role below to check it out and apply.
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We solve problems for thousands of awesome people at organizations around the world.
There’s life at work and life outside of work. We want everyone to be healthy, travel often, get time to give back, and have the financial resources and support they need. Along with a competitive salary and equity options in the business, we work in an awesome office in Surry Hills and offer a load of great perks.
Competitive salary + equity options
Flexible working hours & work-life balance
Personal learning & development budget
Free snacks, cereal, sparkling water on tap
Choose your own hardware and workstation
Pet friendly office with outdoor terrace
Weekly events like yoga and after-work drinks
Office showers with amenities & towel service
ProductData analysisResearch repositoryCollaborative researchVideo and transcriptionCustomersIntegrationsPricing
Use casesUsability testing analysisCustomer interview analysisNet Promoter Score analysisSurvey response analysisSupport ticket analysisRemote user research
© Dovetail Research Pty. Ltd.
Made in Australia